Moncton Residence Inn Earns Marriott Guest Services Award

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The Moncton Residence Inn was honoured with the Marriott Guest Services Award – Silver Level.

Moncton Residence Inn

Moncton Residence Inn

We are passionate about our guests and take pride in our Maritime hospitality. We are honoured to receive an award that recognizes the hard work and dedication of our team.

The Moncton Residence Inn is pleased to announce they are a recipient of the Marriott Guest Services Award – Silver Level. It is not surprising that this Moncton hotel won this award considering their commitment to guest service.

“We are absolutely delighted to receive this recognition from Marriott International,” states Moncton Residence Inn General Manager, Darlene Power. “We are passionate about our guests and take pride in our Maritime hospitality. We are honoured to receive an award that recognizes the hard work and dedication of our team.”

The Marriott Guest Services Award – Silver Level is awarded to Residence Inn hotels in North America that receive a guest service score of 91 percent or higher within the brand. Guests grade the hotel based on service, cleanliness, infrastructure, maintenance and more.

The Moncton hotel is one of only 58 hotels in North America to receive this silver distinction within the Residence Inn Brand. The most important aspect of this award is the level of service and commitment to going above and beyond for guests.

A winner of the 2013 TripAdvisor Certificate of Excellence, the Moncton Residence Inn continues to be recognized for their quality service and guest satisfaction. With complimentary breakfast, exceptional guest service and large guestrooms, the Residence Inn is the only all-suite hotel located in downtown Moncton, New Brunswick.

To find out more, visit the Moncton Residence Inn online: http://www.residenceinnmoncton.com/.

About the Moncton Residence Inn:
Just minutes from the TransCanada Highway and close to the Bay of Fundy, the Moncton Residence Inn hotel is conveniently located in the heart of vibrant and historic Moncton, New Brunswick. The Residence Inn is minutes from the Greater Moncton International Airport and steps away from fine Moncton dining, outdoor activities, local corporations and sporting venues. The hotel offers a choice of 133 upscale studio, one or two-bedroom suites. http://www.residenceinnmoncton.com

About New Castle Hotels & Resorts:
The Moncton Residence Inn is owned and operated by Shelton Conn.-based New Castle Hotels & Resorts, an award-winning independent third-party hotel manager, owner and developer with more than 29 hotels and resorts and nearly 5,000 rooms under contract or in development. New Castle’s growing portfolio of hotels spans 10 states and three Canadian provinces and includes several of Canada’s historic landmark resorts. The privately held company was established by CEO, David Buffam in 1980 and consistently ranks among the top hotel management and development companies in North America, serving the United States and Canada. New Castle is a preferred operator for diverse brands within the Marriott, Hilton and Starwood families. For additional information, please go to http://www.newcastlehotels.com/.

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Darlene Power
Residence Inn Moncton Marriott
since: 10/2010
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