We want to maintain the high level of service we pride ourselves on – whether we have 5 customers or 5,000. That means focusing on the entire customer experience including initial sale, implementation, project management, support, & ongoing education
Lancaster, PA (PRWEB) May 19, 2015
RKL eSolutions LLC, a top Sage ERP partner headquartered in Pennsylvania, has announced the hiring of two new staff members. Building on the recent acquisition in Northern California, this new round of hiring is focused on enhancing the level of service and support available to an already large and rapidly growing Sage ERP west coast customer base at RKL eSolutions.
With continuing revenue and geographic growth over the last several years, RKL eSolutions has emerged as a key player and elite provider of Sage 100 ERP, Sage 500 ERP, and Sage ERP X3 in North America. Company president Joe Noll says that strategic hiring is a critically important part of their “balanced approach” to growth.
Joe says, “Even as we grow the business, we want to maintain the high level of service and support we pride ourselves on – whether we have 5 customers or 5,000. That means focusing on the ENTIRE customer experience including the initial sale, implementation, project management, support, and ongoing educational events.”
The new hires are focused on service and support of Sage 100 ERP and Sage 500 ERP customers at RKL eSolutions. The two new staff members are:
John Puttman (Oregon) – Joining the Sage 500 ERP Consulting & Development team, John has technical expertise with Microsoft SQL Server, .NET, and other development tools. With nearly a decade of experience with Sage 500 ERP for distribution and manufacturing projects, John also has extensive Project Management skills and will be a versatile resource for the Sage 500 ERP Practice.
Don Wiser (California) – Joining the Sage 100 ERP team, Don was previously employed at Sage for 17 years, most recently as a Sage 100 ERP Support Analyst. Don brings both functional and technical expertise to the RKL team, particularly in the area of accounting and distribution. Prior to joining Sage, Don served in the United States Marine Corps.
With corporate headquarters in Lancaster, PA and office locations across the country, RKL eSolutions provides Sage ERP implementation, training, and support to companies throughout the U.S.
About RKL eSolutions, LLC
RKL eSolutions offers customized IT services to businesses in a wide variety of industries. As an authorized Sage provider, they implement and support Sage ERP X3, Sage 100 ERP, and Sage 500 ERP solutions. As a Microsoft Certified Gold partner, they also provide sales, installation and mentoring on products like Windows, Hyper-V, Exchange, Active Directory, SQL Server, SharePoint, Terminal Services, Cisco, and VMware.
Visit http://www.rklesolutions.com to learn more.