Scooter’s Coffee® Certified as a 2020 World-Class Franchise® By the Franchise Research Institute®

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Scooter's Coffee is proud to be certified as a 2020 World-Class Franchise® based on a survey of its franchisees.

A line of people in front of a Scooter's Coffee location.
We always want to not only offer an amazing experience for customers but also to our franchisees because we wouldn’t be where we are without them!

Scooter’s Coffee has received the World-Class Franchise® certification from the Franchise Research Institute®!

The recognition comes after an independent franchisee validation survey conducted by the Franchise Research Institute, in which 75 percent of all Scooter’s Coffee franchisees participated. The survey was designed to determine the quality of 10 key metrics crucial to franchisee success within the Scooter’s Coffee franchise system.

“One of the most important means of creating and maintaining a truly successful franchise system is to meet or exceed the expectations of its franchisees,” says Jeff Johnson, Founder and CEO of the Franchise Research Institute. “A key step in this process is to obtain open, honest feedback from franchisees through confidential, third-party research. Scooter’s Coffee wants to ensure the amazing franchisees are getting exactly what they need for their world-class businesses.”

The survey asked Scooter’s Coffee franchise owners to rate their franchisor through a series of questions in categories such as overall quality, growth potential, support and communication.

Among the responses received from Scooter’s Coffee franchisees:

  • 98% gave a positive rating to the overall quality of the franchisor.
  • 100% gave a positive rating to the quality of products and/or services received from their franchisor.
  • 94% gave a positive rating to the opportunity provided by the franchise system.
  • 96% gave a positive rating to the long-term growth potential for the franchisee business.
  • 93% gave a positive rating to how the franchise business compares to the local competition.

“We are so proud to be considered a World-Class Franchise by the Franchise Research Institute,” says Todd Graeve, Chief Executive Officer of Scooter’s Coffee. “We always want to not only offer an amazing experience for customers but also to our franchisees because we wouldn’t be where we are without them! They are the key to our tremendous growth over the past few years, and we are excited for more to join the Scooter’s Coffee team!”

Scooter’s Coffee franchise satisfaction results are available at:

About Scooter’s Coffee:
Scooter’s Coffee, the Midwest-based drive-thru coffee franchise, is on track for another record-breaking year of growth. In over two decades of business, Scooter’s Coffee’s success is simple: stay committed to the original business principles and company core values. Scooter’s Coffee Brand Promise stays true: “Amazing People, Amazing Drinks… Amazingly Fast!®”

The U.S. coffee market is an estimated $48-billion-a-year recession-resistant industry, and Scooter’s Coffee is striving to become the #1 drive-thru coffee franchise in the nation. Visit to learn more about the benefits of owning a franchise of a well-established company.

For more information, visit,,, or call 877-494-7004.

About the Franchise Research Institute®:
The Franchise Research Institute is a Franchise Performance Measurement firm headquartered in Lincoln, Nebraska. FRI is the original auditor of franchisee validation and does NOT sell leads or advertising. FRI’s World-Class Franchise® opportunities must demonstrate that they are endorsed by their franchise owners through FRI’s scientific, confidential, third-party surveys.

For more information contact: Katy Butler, Marketing Manager, Franchise Research Institute,
(402) 489-5205 or

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Erica Tarnowski