Virginia Security Company Advances Security with New Real Time Reporting and Tracking Technology

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New Horizon Security's proprietary OfficerTrax™ technology now offers security leaders a new level of transparency and efficiency with real-time tracking and reporting capabilities.

New Horizon Security uses technology to provide the best in armed and unarmed security services.

New Horizon Security's OfficerTrax

OfficerTrax takes all the guesswork out of the equation. Everyone involved can see exactly what’s happening at their site at any given moment, and that’s invaluable.

New Horizon Security has developed OfficerTrax™, a proprietary web and mobile application, to allow instant access to security officer activity, patrols, site maintenance, and incident reports as they happen. New Horizon Security launched this technology to advance security operations, enhance transparency and speed decision making.

“As we expand, it’s crucial to keep pushing the bar in our industry,” said President and CEO John “J.J.” Frazer. “OfficerTrax takes all the guesswork out of the equation. Everyone involved can see exactly what’s happening at their site at any given moment, and that’s invaluable.”

New Horizon Security, a privately-owned security services firm, has grown quickly, making the Inc. Top 5000 list of fastest growing companies in the United States for four consecutive years. The security firm is now one of the largest providers of armed and unarmed security services in the Mid-Atlantic region. Based in Manassas, Virginia, New Horizon Security boasts a diverse, growing clientele, securing both the private and public sectors including many government agencies and commercial properties.

“The basis of our company philosophy is customer service. We just didn’t feel that any of the available security applications met our standards of service, so we developed our own,” added Frazer.

The OfficerTrax™ application is used by both New Horizon Security personnel and clients to manage security procedures at each client site. Each officer’s patrols, site assessments, and incident reports are available without delay. OfficerTrax™ instantly generates special incident, daily activity and facility assessment reports, all typed and spell checked with a single click.

OfficerTrax™ is used by New Horizon Security officers and supervisory staff to maintain the utmost standard of security service. With the capability to include site-specific post orders within the application, OfficerTrax™ eliminates the possibility of guesswork. Officers log patrols, site assessments, daily reports, and special incidents in OfficerTrax™, which immediately notifies other personnel whenever necessary.

In combination with New Horizon Security’s 24/7 dispatch personnel, OfficerTrax™ also allows for effective monitoring and quality control, as security officers are contacted whenever their activities do not align with established procedures. In addition, because it is a web-based application, OfficerTrax™ is available at any time, and the redundant cloud-based infrastructure ensures that client data is never lost.

About New Horizon Security Services, Inc.

New Horizon Security specializes in providing high-quality armed and unarmed security officers throughout the Mid-Atlantic region in support of local and state government agencies, private businesses, commercial and retail properties, construction sites, residential communities, education facilities, and public service buildings. New Horizon Security also operates a certified training academy to train unarmed and armed security officers for the field. This training academy is open to the public as well. New Horizon Security is headquartered in Manassas, VA with satellite branches in Richmond, Tidewater, Newport News, Roanoke, and Danville, VA.

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Darlene Avila
since: 09/2011
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