Senior Independence Chooses PREMEDEX for Hospital to Home Program

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Senior Independence has chosen the PREMEDEX platform as the technology that helps them support seniors in the Toledo area.

hospice, in-home care, adult daycare

Senior Independence

We selected PREMEDEX as they understand the nuances in the world of accountable care organizations.

Senior Independence has chosen the PREMEDEX platform as the technology that helps them support seniors in the Toledo area.

Senior Independence and Northwest Ohio ACO are partnering to coordinate care and improve quality and patient satisfaction through their program called Home to Stay. The program, provided at no cost to eligible NW Ohio ACO patients, helps patients with complex care needs make successful transitions from hospital to home.

PREMEDEX enables Home to Stay teams to provide high-quality services and assist with identifying and reducing duplicative medical services and unnecessary hospital readmissions. Plus, PREMEDEX systems include the latest security technologies and meet all HIPAA requirements.

The PREMEDEX system enables Senior Independence and NW Ohio ACO to identify eligible Medicare patients discharged from Toledo-area hospitals who would benefit from a care-transition program.

Home to Stay teams follow up with patients five times after their return home to coordinate home care. Team members educate patients, coaching them on managing their chronic conditions and medications to ensure they remain on the path to wellness.

Case managers and nurses use the PREMEDEX platform, which is available on tablet computers, to perform assessments for falls and medication management during in-home visits and follow-up phone calls.

PREMEDEX allows Home to Stay teams to report key metrics back to NW Ohio ACO as part of the patient's care. The software also is used to share patient information with the referring physician so transitions of medical care are monitored and managed and health concerns do not become issues that cause re-hospitalization.

"In a health care world that is more quality-driven, cost conscious and oriented to maximum efficiency than ever before, PREMEDEX was the clear and best choice to meet our unique communication requirements," says Wendy Price Kiser, executive director of Senior Independence's Toledo regional office.

"We selected PREMEDEX as they understand the nuances in the world of accountable care organizations," says Joyce Miller Evans, vice president and chief information officer for Ohio Presbyterian Retirement Services, Senior Independence's parent organization. "They have built a system that works within many aspects of the transition of care. The unique ability to provide key metrics from the start was a significant criterion for our decision."

"The timely implementation of PREMEDEX's customized, easy to use, nurse-friendly solution has exceeded our expectations. We could not be happier or more successful," says Price-Kiser.

About Senior Independence
Senior Independence, a wholly owned subsidiary of Ohio Presbyterian Retirement Services (OPRS), is one of Ohio's premier providers of home and community based services recognized for quality, innovation and a positive work environment. Statewide, Senior Independence provides services to more than 67,000 older adults and operates 10 adult day centers. Senior Independence also manages six senior centers, in partnership with local governments. OPRS is the largest and most experienced not-for-profit provider of continuing care retirement communities and services in Ohio.

About NW Ohio ACO
NW Ohio ACO is a Medicare Accountable Care Organization (ACO) and is a joint venture between the Toledo Clinic, Inc., and the University of Toledo Physicians, LLC. Medicare beneficiaries receive better, more coordinated care because ACO doctors, hospitals, and other care providers work together to give the right care at the right time with the goals of improving quality, reducing duplication of medical services and preventing medical errors.

PREMEDEX patient communication and care coordination solutions help reduce avoidable readmissions, improve HCAHPS scores and capture transitional care management revenue. PREMEDEX provides a patient engagement platform with analysis and trending reports to support providers and patients, connecting them with appropriate healthcare resources. For more information, visit

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