Mandated smart meters in EU by 2020 | Discover how leading Utilities across Europe are managing smart meter rollouts

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SMi’s Meter Asset Management and Operations conference, taking place on 23rd - 24th June 2014 in London, will provide practical insight on managing the meter assets already held by utilities and planning for the burst of activity and sizeable workforce increase required to deliver smart meters into consumers’ homes in a relatively short time frame.

Meter Asset Management and Operations

Utilities across Europe face the prospect of meeting the EU’s goal of installing smart meters for 80% of consumers by 2020. National plans for meeting this target vary considerably across the continent with Italy and Sweden having completed physical roll out without fully utilising smart meter functionality. Gas, electricity, and water suppliers face similar challenges in managing existing meter assets and where appropriate planning for the roll out and maintenance of smart meters.

SMi’s Meter Asset Management and Operations will feature smart meter operations and asset managers from across Europe sharing valuable insight on the following topics against a backdrop of smart meter roll out programmes across the electricity, gas, and water utilities:

  • The foundation of smart meter roll out success - asset identification and the cradle-to-grave database
  • Keeping track and repatriation – installing replacement meters and managing asset flows
  • Implementing best practice to protect the energy supplier-customer relationship
  • Gearing up for the increased complexity of smart meter maintenance
  • Meter testing: dealing with a mixed asset base of approved and certified assets
  • Managing hard-to-reach environments and the associated M2M communication challenges
  • Overcoming the challenges of meter installation in a multi-manufacturer environment
  • Managing workforce training and retention to deliver a smart meter installation programme
  • Unusual installation scenarios – keeping the workforce safe and managing customer expectations
  • Improving the management of time slots for meter installation and maintenance appointments
  • Maintaining the customer experience and acceptance: Delivering smart meter aftercare excellence
  • Asset interoperability
  • Sustainability in the distribution network – will smart meters help to deliver this?

Speakers Panel includes:

  • Eric Fowler, Head of Commercial and Regulatory Affairs, National Grid
  • Vickie Gibson, Managing Director, Energy Assets
  • Alan Doody, Head of Asset Management, British Gas
  • Dr. Thomas Perry, Meter Operations Manager, E.ON
  • Harri Hauta-aho, Project Manager, Fortum
  • Simon Harrison, Product Innovation Technology & Trialling Manager, Smart Programme, RWE npower
  • Neil Harper, Metering Strategy Manager, United Utilities
  • Vic Tuffen, Vice President, Energy and Utilities Alliance
  • Roger Stoney, General Manager Metering, SmartMOp
  • Dr. Howard Porter, Chief Executive Officer, BEAMA
  • Dave Gregson, Director of Operations, Calvin Capital
  • Matthew Oakley, Development Manager, Electralink
  • Julian Anderton, Head of Operations, Energy UK
  • Jo Gilbert, Director, Smart Change

To view the full speaker line-up and conference programme, visit

Plus, don't miss the post-conference workshop on taking place on 25th June 2014 in London, UK:
UK Smart Meter Roll Out| Led by Vic Tuffen, Technical Director, Tuffentech Services Ltd | 08.30-16.30

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Sonal Patel

Julia Rotar