SmartStore Names Ken Claflin to Lead Company Through Large-scale Rebrand and Solution Expansion

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SmartStore Business Intelligence Solutions provides a cloud-based analytics system for food service and retail stores. Claflin’s appointment coincides with the company’s comprehensive transformation

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SmartStore Business Intelligence Solutions

We offer a solution that helps retailers and food service managers gain a new level of visibility into individual employee and field operations."

SmartStore, a leading provider of cloud-based predictive analytic solutions for retail and food service providers, has named technology expert Ken Claflin as president of the Scottsdale-based company.

Prior to joining SmartStore, Claflin served as executive vice president of Client Services for Boston Retail Partners. He has spent more than 25 years in technology and retail, working with leading brands such as IBM, Gartner, and Deloitte.

The leadership announcement comes in conjunction with SmartStore’s decision to enhance its software and analytic solutions, which are designed to improve operational efficiencies, increase sales and boost employee productivity. The company rebrand is designed to take its analytic services for retailers and food service providers to the next level. Claflin is leading this major expansion of SmartStore’s powerful underlying platform to sharpen its ability to help businesses promote operational execution.

“We offer a solution that helps retailers and food service managers gain a new level of visibility into individual employee and field operations," Claflin says. "SmartStore software provides managers with the insight they need to improve productivity and sales, boost margins and minimize losses.

“I’m working to transform SmartStore into an operational excellence company.”

The cloud-based, user-friendly software solution can be fully implemented in just a matter of weeks. In one simple dashboard, SmartStore analyzes operational data to provide valuable insight into a store or food service provider’s operations. Business owners and managers can quickly identify operational patterns and take action to quickly garner results.

Unlike other competing solutions, SmartStore provides users with not only data analysis, but also insights on how to use that data to improve operational execution and make better business decisions.

According to Claflin, retailers and food service providers alike are embracing new technology and the role it can play in helping them run their businesses more effectively.

For more information, visit the SmartStore website, email sales(at)smartstorebi(dot)com, or call 1-800-477-8729.

About SmartStore:

Founded in 1989, SmartStore Business Intelligence Solutions provides cloud-based POS analytics for more than 12,000 retail and food service businesses worldwide.

SmartStore’s industry-leading business intelligence tools help owners and managers gain visibility into their operations and help improve employee behavior by and delivering recommendations to the field. Users improve their operations, reduce shrink and increase margins quickly and efficiently with one easy-to-use dashboard.


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