Chargeback Selected by Soar Payments as Strategic Partner

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Chargeback and Soar Payments announced today a strategic agreement, with Chargeback to be the exclusive provider of dispute resolution and chargeback management services for its merchants.

Chargeback selected by Soar Payments for Strategic Partnership
As a merchant account provider that focuses on serving merchants in high risk industries, it’s vital that our clients have the tools to properly manage chargebacks and alerts, and given how technical this process is, it makes sense to outsource...

Soar Payments defaults all new clients to enroll in Chargeback’s unique technology-driven solution; sending a strong signal to its merchant clientele that customer disputes need to be taken seriously and managed with proper tools and resources from day one. With Chargeback, Soar Payments’ clients will gain access to reporting tools, data discovery resources, a team of analysts, automated representments, custom workflows and managed issuer alerts from all participating card issuers.

“As a merchant account provider that focuses on serving merchants in high risk industries, it’s vital that our clients have the tools to properly manage chargebacks and alerts, and given how technical this process is, it makes sense to outsource these services to chargeback management professionals. We selected Chargeback as our exclusive partner because they have the right team and the right technology to ensure our clients get the best coverage and resources on chargeback alerts and the most comprehensive and automated chargeback responses available,” said Adam Carlson, CEO of Soar Payments.

“We’re providing a value-add to an already outstanding platform,” said Dave Wilkes, CEO of Chargeback. “Our breadth of integrations and partners help Soar Payments easily add automated chargeback management to their set of services. The goal here is to ensure that customer disputes are addressed professionally and timely regardless of a merchant's transaction volume, bandwidth or resources.”

About Soar Payments
Soar Payments is the top credit card processor for high risk merchants. Their comprehensive approach to high risk merchant services ensures that not only are merchants able to start processing, but that they are able to keep processing successfully for the long term.

About Chargeback
Chargeback is an industry leader in chargeback Reporting, Responses and Alerts. Comprehensive and timely responses to the networks ensure merchants maintain an exceptionally high win rate and recovered revenue. Coupled with the ability to intercept chargebacks before they make it to the networks prevents fees and protects merchant accounts from suspension. These scaleable solutions are available to clients as a managed service or enabled in-house via a SaaS model.

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