Software Reviews Names NEC, Alcate-Lucent Enterprise, Cisco and AT&T its' Unified Communications Data Quadrant Gold Medalists
Software Reviews, a division of world-class research and advisory firm Info-Tech Research Group Inc., published its 2018 Unified Communications Data Quadrant Awards, naming four Gold Medalists in the space: NEC, Alcate-Lucent Enterprise, Cisco and AT&T.
TORONTO, Oct. 22, 2018 /PRNewswire-PRWeb/ -- Software Reviews' Data Quadrant awards are created entirely from expert-user feedback. Vendors are evaluated by IT leaders, business professionals and end-users, examining relative performance across two axis: Product Features & Satisfaction and Vendor Experience & Capabilities.
Unified Communications bring together an organization's voice, video, chat, and other communication solutions to help businesses interact and share. They allow multiple parties to collaborate through one system across the enterprise. In a growing global business landscape, Unified Communications solutions are more vital than ever to ensure operational efficiency.
Strong scoring in both the Capability and Satisfaction components of the reporting was the separating factor for the four Gold Medalists in the category. In particular, the exceptional Likeliness to Recommend scoring for NEC, Alcate-Lucent Enterprise, Cisco and AT&T, moved the vendors north on the Data Quadrant and closer to the Leader portion.
About Data Quadrant Awards and Software Reports
Software Reviews Data Quadrant Awards are awarded annually to recognize outstanding vendors in the technology marketplace as evaluated by their users. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend and vendor experience. Full vendor evaluations are available in our in-depth software evaluation reports.
About Software Reviews and the Data Quadrant Awards
Software Reviews is a division of Info-Tech Research Group Inc., a world-class IT research and consulting firm established in 1997. Having worked in the vendor space for two decades, Software Reviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, Software Reviews' methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.
SOURCE Info-Tech Research Group
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