Software Users Review Governance, Risk, and Compliance Vendors for Satisfaction, Revealing Top Four Through SoftwareReviews

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Onspring GRC Platform, ZenGRC, Oracle GRC Management, and SAP GRC Solutions are named the 2020 Governance, Risk and Compliance Data Quadrant gold medalists.

Governnce, Risk, and Compliance Data Quadrant reveals top four leaders according to reviews by software users.

In general, governance, risk, and compliance software users were most satisfied with audit and compliance management, policy management, and ease of implementation – and were most dissatisfied with ease of customization as well as availability and quality of training.

SoftwareReviews, a division of world-class IT research and consulting firm Info-Tech Research Group, has published its 2020 Governance, Risk, and Compliance Data Quadrant Awards, naming four gold medalists based on excellent user reviews. The following vendors are leaders according to software users’ answers to some very interesting questions focused on user satisfaction, which have been crafted by seasoned IT industry analysts and backed by 22 years of IT research:

  • Onspring GRC Platform
  • ZenGRC
  • Oracle GRC Management
  • SAP GRC Solutions

What makes the SoftwareReviews Data Quadrant different? Inclusion of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation create a powerful indicator of overall user feeling toward the vendor and its product from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.

Onspring GRC Platform, with a Net Emotional Footprint of +93, has scored top product in most categories, specifically exceeding user expectations in vendor support and ease of implementation. ZenGRC, with a Net Emotional Footprint of +90, performed exceptionally well in quality of features and audit and compliance management. Oracle GRC Management, with a Net Emotional Footprint of +82, satisfied users most with its usability and intuitiveness features. SAP GRC Solutions, with a Net Emotional Footprint of +81, earned high scores for quality of features, workflow management, and asset management.

In general, governance, risk, and compliance software users were most satisfied with audit and compliance management, policy management, and ease of implementation – and were most dissatisfied with ease of customization as well as availability and quality of training.

About SoftwareReviews Data Quadrant Awards and Software Reports:
SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience. In-depth product evaluation reports are available at http://www.softwarereviews.com.

About SoftwareReviews:
SoftwareReviews is a division of Info-Tech Research Group, a world-class IT research and consulting firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships.
By collecting real data from IT and business professionals, the SoftwareReviews methodology produces the most detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

For more information, please contact:
Leanne O’Brien
Director, Communications & PR
lobrien@infotech.com
1-888-670-8889 ext. 3409

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