Southeast Alabama Community Health System Chooses TelmedIQ to Meet Secure Text Messaging Challenges for Healthcare

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One of the largest community health systems in Southeast Alabama announced its partnership with TelmedIQ to secure physician communications and improve communication processes across healthcare teams. TelmedIQ’s HIPAA compliant text messaging and clinical workflow automation solutions will save clinicians time, and the organization money—resources which can be better utilized on patient care.

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TelmedIQ was the only solution that truly recognized how healthcare operates and communicates. Their customizable clinical workflow automation features went a long way in saving our clinicians time, effort and energy.

Serving over 600,000 residents in the communities of southeast Alabama, southwest Georgia and the Florida Panhandle, the regional southeast Alabama community health system announced today its partnership with TelmedIQ as its primary secure text messaging and clinical communications workflow solution provider. TelmedIQ, a burgeoning leader in secure healthcare communications gives the non-profit organization, and one of the largest referral centers in the region, the ability to improve the efficiency and speed of physician communications and access to patient information to make informed decisions. The medical center ultimately chose TelmedIQ because it allowed them to significantly reduce communications-related administrative activities, allowing physicians and nurses to focus their time and energy on patient care.

While expanding HIPAA regulations and the HITECH Act are prompting medical organizations to implement solutions like TelmedIQ to secure communications containing Protected Health Information (PHI), many are quickly realizing that a secure HIPAA compliant texting app isn’t enough—especially for healthcare.

“TelmedIQ was the only solution that truly recognized how healthcare operates and communicates. Their customizable clinical workflow automation features went a long way in saving our clinicians time, effort and energy,” said Clyde Williams, the medical center’s IT Manager who lead the evaluation and implementation process. “You quickly come to realize how hard it is to secure PHI. Even for an organization of our size—a 400-bed regional referral hospital with multiple physician practices and ambulatory clinics—to secure the vast amount of messages containing PHI becomes daunting.”

Enter TelmedIQ, and its secure text messaging and innovative workflow solutions that intelligently route messages based on on-call schedules, or other message and phone triaging rules an organization may employ.

The true time savings, however, were realized when the organization realized that they could integrate TelmedIQ with their Electronic Medical Record (EMR) platform, giving clinicians real-time visibility into the status of a patient and the physician assigned to them.

“With TelmedIQ, healthcare organizations are getting real-time information about the patient and their status,” says Ben Moore, TelmedIQ’s CEO and Founder. “Integrating with their EMR system gives a clinician instant access to patient information and the ability to instantly connect with the assigned physician. We’ve simplified an administrative process that used to take minutes into seconds, literally.”

In an industry where time can make all the difference in determining a patient’s outcome, solutions like TelmedIQ are giving healthcare more of it.

To learn more about TelmedIQ and solutions for better healthcare communications visit http://www.telmediq.com.

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Joseph Seo
TelmedIQ
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