Key Players in the Asia-Pacific Speech Analytics market are NICE, Verint, HP Autonomy, CallMiner, and Nexidia
(PRWEB) October 19, 2014
The Asia-Pacific Speech Analytics market report defines and segments the Speech Analytics market in Asia-Pacific with analysis and forecast of revenue. This market is estimated to grow from $71.18 million in 2014 to $208 million by 2019, at a Compound Annual Growth Rate (CAGR) of 23.9% from 2014 to 2019.
Browse through the TOC of the Asia-Pacific Speech Analytics market report to get an idea of the in-depth analysis provided. It also provides a glimpse of the segmentation in the market, and is supported by various tables and figures.
Asia-Pacific Speech Analytics market is one of the emerging markets focusing on various domains such as BFSI, telecommunications, and other IT verticals. Owing to the adoption of speech analytics in emerging countries such as China, Japan, India, and Australia, the speech analytics market is growing at a rapid speed in this region. The increase in the number of call centers is one of the major factors for the growth of Asia-Pacific Speech Analytics market. Major companies in this market with high market share are Nice Systems, Verint Systems, HP Autonomy, Aspect Software and Genesys Telecommunications Laboratories.
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Asia-Pacific Speech Analytics market is segmented and forecast on the basis of types such as on-premise and on-demand. The market is further segmented and forecast on the basis of applications such as business process management, agent performance management, customer experience management, market intelligence management, risk and compliance management, and others. The solutions of Asia-Pacific Speech Analytics market include speech engine, indexing and analysis, query engine and search tool, reports and dashboards, and others. The services of Asia-Pacific Speech Analytics market have been identified as professional service, and support and maintenance service. The Asia-Pacific Speech Analytics market has been segmented on the basis of major countries in this region such as China, Japan, India, Australia and others.
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The Asia-Pacific Speech Analytics market report also includes the market share, value chain analysis, and market metrics such as drivers and restraints. In addition, it presents a competitive landscape and company profiles of the key players in this market including major companies that provide Asia-Pacific Speech Analytics solutions.
Related Reports :
North America Speech Analytics Market
The North America speech analytics market is expected to grow from $241.8 million in 2014 to $696.2 million by 2019, at a CAGR of 23.6% from 2014 to 2019. The drivers for the North American market include growing number of call centers, increased voice importance in multi-channel world, new implementation areas, and the rising demand for cloud analytics & risk management solutions.
Speech analytics, also known as audio mining, is used to spot and analyze spoken words that bring structure to interactions and reveal information buried in the interaction between the customer contact centers and organizations. Speech analytics adoption optimizes workforce performance and enhances customer experience
Europe Speech Analytics Market
The Europe Speech Analytics market is expected to grow from $120.6 million in 2014 to $347.2 million in 2019 at an estimated of CAGR of 23.5%, for the given period. The drivers of Europe Speech Analytics market include raising demand for market intelligence and utility of speech analytics solutions in various industry verticals.
The increasing need of market intelligence to address the cut-throat competition is one of the major drivers of speech analytics market in European region. Most of the organizations are implementing speech analytics to gain business intelligence through latest promotional strategies. The call analysis helps enterprises to listen to the customer voices and monitor trends, which in turn helps them to support their marketing strategies.
The Europe Speech Analytics market report further provides competitive benchmarking of leading players in the industry such as NICE, Verint, HP Autonomy, CallMiner, Nexidia and others in terms of product offerings, key strategies and operational parameters. The Europe Speech Analytics market report provides market trends, overall adoption scenarios, competitive landscape and key drivers, restraints, and opportunities in this market. The Europe Speech Analytics market report aims at estimating the current size and the future growth potential of the market across the different types, applications, solutions, services, verticals, and countries.
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