Cisco Technology Leader Carlos Dominguez Joins Sprinklr

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Technology evangelist and former SVP of Cisco’s Service Provider business named president and COO of worldwide leader in enterprise social media management technology.

Carlos Dominguez, President and COO, Sprinklr

Carlos Dominguez, President and COO, Sprinklr

Sprinklr is a market leader in social media innovation and I look forward to deepening our operational capabilities so we can expand our business to better serve brands on a global scale.

Sprinklr, Inc. announced today that former Cisco Systems senior executive Carlos Dominguez has joined the company’s executive team as president and chief operating officer. Previously an active member of Sprinklr’s board of directors, Dominguez will now guide strategic direction and oversee business operations for the organization as it continues expanding to support the digital transformation of its growing client base of more than 750 brands.

“Carlos has three decades of experience scaling global organizations in stages of hyper growth, combined with an unparalleled passion for innovation and a contagious energy,” said Ragy Thomas, chief executive officer and founder of Sprinklr. “As Sprinklr continues to scale, we will rely heavily on his leadership and expertise to further support large brands on the path toward digital transformation.”

Prior to joining Sprinklr, Dominguez spent 22 years at Cisco Systems in a variety of roles. Over the last seven years, he served as a technology evangelist and representative for the chairman and CEO of Cisco. During his tenure at Cisco, he established Cisco in the strategic markets of financial services, media, and pharmaceuticals. He helped establish and led Cisco’s Service Provider organization to generate more than $14 billion in annual revenue. Before joining Cisco, Dominguez also held management positions at Timeplex, Inc. and New Jersey Bell/Bell Atlanticom.

“Ragy and I have worked closely for years to build a trusted partnership, and we share a common vision for how large organizations can utilize social to create valuable customer experiences,” noted Dominguez. “Sprinklr is a market leader in social media innovation and I look forward to deepening our operational capabilities so we can expand our business to better serve brands on a global scale."

Dominguez will provide operational leadership for Sprinklr at a time when the company is experiencing rapid growth. In April 2014, Sprinklr closed a $40 million Series D round of funding from Intel Capital, Battery Ventures, and Iconiq Capital. And between February and September 2014, Sprinklr acquired Dachis Group, TBG Digital, and Branderati to provide more than 30 percent of the world’s Fortune 100 brands with the only fully integrated solution for enterprise social media experience management.

“An executive of Carlos’s caliber joining Sprinklr’s leadership team is a testament to the company’s success and domination in the social media marketplace,” added Neeraj Agrawal, General Partner at Battery Ventures. “A well-known technology visionary with a track record of scaling global organizations, Carlos will play a valuable role at Sprinklr, ensuring the company keeps pace with its explosive growth.”

Dominguez also serves on the boards of Medidata Solutions, Inc., the CDC Foundation, Cisco Foundation, NJIT Board of Overseers & Catalyst, and Princess House.

About Sprinklr
Sprinklr is the most complete enterprise social media management technology in the world, purpose-built for large companies to drive business outcomes and manage customer experiences across all touch points. Called "the most powerful technology in the market" by Forrester Research, Sprinklr's fully integrated social experience management software powers more than four billion social connections across 77 countries. Headquartered in New York City with almost 600 employees globally, Sprinklr is revolutionizing customer engagement for more than 750 of Fortune’s top enterprise brands, including IHG, Intel, Microsoft, Samsung, and Virgin America, and partners like Deloitte, Accenture, R/GA, Golin, and AKQA. For more information, visit sprinklr.com or tweet us at @sprinklr.

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Julianna Bowman
Sprinklr
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