Hirschbach Motor Lines to use Driver Match from Stay Metrics

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Major refrigerated carrier employs scientific approach to assign drivers to managers

Driver Matching
“Driver-manager relationships are the primary and most important relationships in our business. They impact everything from driver safety to customer service and retention.” Tom Grojean, Jr. Chairman of Hirschbach Motor Lines

Following the recent launch of its pioneering Driver Match application, Stay Metrics announces that Hirschbach Motor Lines will be using the technology to optimally assign drivers to driver managers.

Stay Metrics provides an expanding platform of evidence-based driver engagement, research and analytics products that enable motor carriers to retain more of their best drivers. In June, the company launched the Driver Match application through a partnership with Prime Inc. to match drivers and trainers.

The online application has an intuitive assessment test and exhaustive model that screens for 13 values to create value profile measurements. The profile measurements reliably predict the fit of an individual, in terms of job satisfaction and retention, with an organization, team, colleague or manager.

Hirschbach Motor Lines operates an ultra-modern fleet of 1,000 tractors and 1,800 temperature-controlled trailers. The Dubuque, Iowa-based company plans to use the technology to assign drivers to driver managers in over-the-road, dedicated and specialized divisions.

The plan is to use the assessment in new hire orientation, said Tom Grojean, Jr., chairman of Hirschbach Motor Lines. New driver hires will complete the assessment to determine the best fit for a driver manager assignment. Each driver manager has between 35 and 40 drivers assigned to his or her fleet.

“Driver-manager relationships are the primary and most important relationships in our business. They impact everything from driver safety to customer service and retention,” said Grojean, Jr. “When we learned of the new product from Stay Metrics, it naturally made sense for us to create a scientific matching process for drivers and driver managers.”

Stay Metrics’ ongoing research in the trucking industry confirms the impact that driver-manager relationships have on job satisfaction and turnover. Among the top reasons drivers leave carriers are real or perceived differences in values with managers in areas such as communication, trust and recognition.

“We commend Hirschbach Motor Lines for everything it does to improve the lives of drivers,” said Tim Hindes, co-founder and chief executive officer of Stay Metrics. “By using the Driver Match product, companies like Hirschbach are now able to identify and reinforce the values in their companies and interpersonal relationships that matter to drivers.”

Hirschbach Motor Lines has been a customer of Stay Metrics since 2015. The company uses the full suite of Stay Metrics driver lifecycle surveys and interviews to gain valuable feedback and insights focused on driver retention. Hirschbach also uses a custom-branded online rewards, recognition and engagement platform developed by Stay Metrics to recognize driver performance.

About Stay Metrics
The Stay Metrics driver engagement platform helps trucking companies engage, reward and keep their best drivers. Stay Metrics offers an industry-leading suite of driver feedback interviews and surveys, combined with advanced data analytics and predictive modeling focused on driver retention. Driver engagement is further enhanced when carriers use a custom-branded loyalty rewards program developed by Stay Metrics to recognize driver performance. The platform also supports safety and wellness training and serves as a communication and resources hub for drivers. Learn more about Stay Metrics at http://www.staymetrics.com

About Hirschbach Motor Lines
For over 80 years, Hirschbach Motor Lines, based in Dubuque, Iowa, has built a sterling reputation for delivering time- and temperature-sensitive freight. Hirschbach operates one of the newest, most technologically-advanced, and safest fleets on the road to provide experienced, refrigerated truckload service in all 48 states. Its over-the-road fleet is focused primarily on high density lanes throughout the Midwest, South, Southeast, and Northeast. Hirschbach also offers a complete range of custom-designed dedicated transportation and custom yard management solutions. For more information, visit http://www.hirschbach.com

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Tim Hindes
@StayMetrics
since: 06/2012
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