SugarCRM Elite Partner FayeBSG Announces Release of Newest Sugar Enhancement, Sugar Messaging powered by Ytel, Bringing Texting Capabilities to the Visionary CRM Platform

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FayeBSG Releases Sugar Messaging powered by Ytel, Will Host Live Webinar Debuting the Enhancement on September 27th

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“We’re incredibly excited to bring texting integration to the Sugar ecosystem with a leading solution like YTel,” said David Faye, CEO of FayeBSG.

Faye Business Systems Group is a technology consulting and software company that helps companies grow by working with them to implement innovative and effective financial and business systems. As the SugarCRM Global Partner of the Year and a SugarCRM Elite Partner, FayeBSG is known for their SugarCRM integrations with Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more.

Specializing in software implementations for a variety of industries, FayeBSG has customized successful CRM platforms for a variety of mid-market businesses. FayeBSG helps companies grow by implementing, customizing and integrating leading software solutions.

Today Faye Business Systems Group announced the availability of their newest SugarCRM Enhancement: Sugar Messaging powered by Ytel.

They will be showcasing this Texting with CRM integration live on a webinar on September 27th.

Webinar Registration can be found here.
“We’re incredibly excited to bring texting integration to the Sugar ecosystem with a leading solution like YTel,” said David Faye, CEO of FayeBSG. “CRM is the database of record for most organizations. With the significant growth in mobile communications over the past few years, the ability to engage customers via mobile SMS is now a requirement more than a nice to have. This new integration is a huge step in that direction.”

"We are thrilled with the SMS Messaging Module that FayeBSG has built,” said Doug Rickard, Director of Channels at Ytel. “The relentless expansion of global smartphone use has opened up a powerful new way for businesses to interact with their customers and prospects. We expect that growth to continue and are excited to open up this channel of customer interaction for companies that use SugarCRM."

About Sugar Messaging powered by Ytel

Sugar Messaging powered by Ytel is an SMS messaging integration for Sugar users that can send and receive personalized text messages with the people in your CRM (Sugar) database. With Sugar Messaging you can create rich SMS messaging without a single line of code.

With Sugar Messaging you can do the following:

  • Text “on the fly” from any record with a mobile phone number.
  • Send texts to one or more recipients using user-definable pre-built SMS Text Templates.
  • Send texts from Sugar List Views by selecting records and clicking a “Text” button.
  • Integrate texts with workflows to enable automated texting based on values in Sugar fields.
  • Send texts via Sugar Campaigns.
  • All texts stored in SMS Messages sub-panel under contacts, leads, etc...
  • Receive return texts and have them appear in SMS Messages sub-panel and in an easy to use dashlet on your home screen.

Key Benefits include:

  • Send and receive automated, customized SMS messages from the Messages Module.
  • Send customized SMS messages to Leads and Contacts associated with a Campaign.
  • Message one on one with Contacts from their Sugar record page.
  • Send group texts.
  • Send texts via workflows.
  • View texts in the Messages Sub-Panel.

Faye Business Systems Group has enhanced Sugar with texting capabilities by connecting it with Ytel, the leading platform for SMS, Voice, Email, and Direct Mail.

Visit https://fayebsg.com/sugarcrm-sms-messaging to learn more.

About FayeBSG

Faye Business Systems Group is a technology consulting and software company that helps growing companies become more profitable by working with them to implement innovative and effective financial and business systems. In addition to being named the SugarCRM Global Reseller of the Year, FayeBSG is also a leading partner with Act-On, Sage, Monday.com, and a variety of custom software solutions.

FayeBSG is known for their SugarCRM integrations with Ytel, Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more. Services include project management, software implementations, consulting, training, custom development, and support.

Specializing in software implementations for a variety of industries, FayeBSG has customized successful CRM platforms for a variety of mid-market businesses. FayeBSG helps companies grow by implementing, customizing and integrating leading software solutions.

About Ytel, Inc.

Ytel is a leading edge software company that helps businesses engage more customers using voice, SMS, social, email, mail, and messaging from a single platform. Product and Marketing teams can quickly add new communications channels to existing software, increase qualified leads, and extend the customer lifetime value by giving prospects and customers the ability to compliantly engage when and how they choose. Founded in 2012, Ytel delivers more than 1 billion monthly messages to help businesses grow revenue and brand equity. For more information on Ytel, visit http://www.ytel.com.

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Jesse Heller
FayeBSG
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