National Taxpayer Advocate Nina Olson and Sen. Ben Cardin Will Hold a Public Forum on May 13 to Hear What Taxpayers Need from the IRS to Fulfill Their Tax Obligations

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National Taxpayer Advocate Nina E. Olson is holding a series of public forums around the country to seek comments and suggestions regarding what taxpayers want and need from the IRS to help them comply with their tax obligations. Ms. Olson and U.S. Senator Ben Cardin will jointly host such an event on Friday, May 13, in Baltimore, MD; members of the public and the local media are invited to attend this discussion on taxpayer services.

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The public forums will seek comments and suggestions from taxpayers on what they want and need from the IRS to help them comply with their tax obligations.

National Taxpayer Advocate Nina E. Olson and Sen. Ben Cardin, a member of the Senate Committee on Finance, will hold a public forum to discuss what taxpayers want and need from the IRS to comply with their tax obligations.

The public forum will be held Friday, May 13, at 10:30 a.m. at the University of Maryland Francis King Carey School of Law in Baltimore, Maryland. Members of the public and the local media are invited to attend.

Building on initiatives already implemented, the IRS for the past two years has been developing a “Future State” plan that envisions how it will operate in five years and beyond. It is continuing to develop a path for how it gets from its “Current State” to the “Future State,” including refinements to the vision along the way. A central component of the plan is the creation of online taxpayer accounts as a convenient but non-exclusive channel through which taxpayers will be able to obtain information from and interact with the IRS.

In the National Taxpayer Advocate’s 2015 Annual Report to Congress, Ms. Olson expressed concerns about whether the IRS’s “Future State” plan adequately addresses taxpayer needs. She recommended the IRS solicit comments from taxpayers and tax professionals regarding the “Future State” plan, including their thoughts on the extent to which taxpayers will continue to need telephone and in-person assistance. To further public awareness and dialogue, she announced plans to hold a series of public forums around the country. The objective of the public forums is to ensure the “Future State” plan will better reflect the needs and preferences of U.S. taxpayers as they seek to comply with the tax code.

The May 13 forum will feature an invited panel of public interest representatives from the small business and local taxpayer communities, including the following:

  • Angela Armstrong
  • Administrator and Founder | Animal Emergency Hospital | Bel Air, MD
  • Elizabeth Atkinson
  • Attorney at Law | LeClairRyan, PC | Annapolis, MD
  • Adam Crandell
  • Attorney at Law | Law Office of Adam N. Crandell, LLC | Baltimore, MD
  • Robin McKinney
  • Director and Co-founder|Maryland CASH Campaign | Baltimore, MD
  • Beverly Winstead
  • Director | University of Maryland Carey School of Law LITC | Winstead Law Group, LLC|Laurel, MD

Members of the public will also have an opportunity to speak.

Local Taxpayer Advocate Service (TAS) staff will be available to talk with attendees about unresolved tax issues and help determine if their situation qualifies for TAS assistance. TAS generally is unable to assist taxpayers with return preparation questions, but can provide assistance to taxpayers who have already filed their returns with the IRS for the current or past years and are experiencing problems that meet its case-acceptance criteria.

The public forum will take place in the Moot Courtroom (Room 160) at the Francis King Carey School of Law, University Of Maryland, 500 W. Baltimore Street, Baltimore, MD 21201-1786.

For information about the forum, go to

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Maryclaire Ramsey
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