TCN to Showcase Its Award-Winning Contact Center Technology at Debt Connection Symposium and Expo 2019

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At the symposium and expo, TCN will highlight its newest cloud contact center platform features such as workforce optimization and Natural Language Compliance.

TCN Logo

TCN Logo

WHAT:
Debt Connection Symposium and Expo 2019 (DCS2019), is the industry’s leading conference for collections, compliance and accountability. This year’s annual event will examine the operational decisions affecting company’s goals and the impact those decision have on the protection of the consumer, the brand as well as the company’s performance and continued existence.

During the symposium, TCN - a leading provider of cloud contact center technology for enterprises, contact centers, BPOs and collection agencies worldwide - will demo its intuitive natural language compliance tool enabling contact centers, collections and compliance officers to create and add customizable rules that fit the compliance needs of any ongoing campaign. TCN’s Natural Language Compliance enables users to automate compliance and minimize risk as state and federal rules and regulations continue to change over time. Additionally, TCN will present its workforce optimization feature, a new business analytics tool that captures customer experience data from phone interactions, e-mail conversations, social media posts, chat sessions and workflows to assure quality customer service at all times.

TCN’s comprehensive call center technology platform delivers industry-leading technology for small, medium-sized and enterprise businesses with an easy-to-implement, easy-to-configure solution that enables third-party collectors and customer service centers to maximize their bottom line profitability. TCN’s cloud-based, feature-rich solution provides an unparalleled connection between enterprises, contact centers, collection agencies and its customers. Coupled with 24/7 customer service, TCN’s cutting-edge technology offers an unparalleled pricing structure with no contracts, monthly minimums, start-up fees or maintenance fees.

WHERE:
Booth #604
Debt Connection Symposium and Expo 2019
Red Rock Casino Resort & Spa
11011 W Charleston Blvd., Las Vegas, NV 89135

WHEN:
Date: September 10-12, 2019

For more information about DCS2019 and to register, https://debtconnectionsymposium.com/registration.html

About TCN
TCN is a leading provider of cloud contact center technology for enterprises, contact centers, BPOs, and collection agencies worldwide. Founded in 1999, TCN combines a deep understanding of the needs of call center users with a highly affordable delivery model, ensuring immediate access to robust call center technology, such as predictive dialer, IVR, call recording, and business analytics required to optimize operations and adhere to TCPA regulations. Its “always-on” cloud delivery model provides customers with immediate access to the latest version of the TCN solution, as well as the ability to quickly and easily scale and adjust to evolving business needs. TCN serves various Fortune 500 companies and enterprises in multiple industries including newspaper, collection, education, healthcare, automotive, political, customer service, and marketing. For more information, visit http://www.tcn.com/ or follow on Twitter @tcn.

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Jacob Westfall
Gabriel Marketing Group
440-823-2738
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