Prank calls will be unavoidable when your number is free and public. Train your staff to manage them.
Bay Shore, NY (PRWEB) December 27, 2013
TelcoDepot.com opened a discussion on its company blog about the importance of a Toll Free Number for business. The post focuses on the advantages of having this sort of phone system feature in a world full of digital communication options.
In addition to the improved communications, the post analyzes specific reasons to set up a Toll Free Number i.e., accessibility to all customers, including those who may not feel comfortable trying to solve their own problems on a website.
It also sheds light on the credibility issues solved by the feature, stating that having a customer service staff available for callers to contact is proof of business existence and competence. Having said that, the business phones provider adds that no system is complete without the trained staff to assist potential and existing clients.
As for the possibility of unwanted calls the post says, “Prank calls will be unavoidable when your number is free and public. Train your staff to manage them.” Other complications could come from long numbers that the public might find hard to remember, information inconsistency and lack of other media integration.
Telco Depot specializes in business phone systems. If you would like to learn more about them or read about their discussion topics please go to TelcoDepot.com or contact them at info(at)telcodepot(dot)com.
About Telco Depot
Telco Depot is a leading supplier of quality business telephone systems, business VoIP service, VoIP phones, phone headset equipment, video surveillance systems, voice & data cabling solutions, conference phone solutions and Microsoft Response Point Systems. The company’s top priority is to help its clients make informed decisions based on their specific small business phone system needs by providing experience and expertise and guiding them in selecting the best phone systems for their businesses. Telco Depot ensures that their phone systems are fully scalable, affordable priced, and provide the highest value for their clients.