Our approach to the Cloud is to deliver leading-edge capabilities that also bring peace-of-mind along with the most complete product suite designed to serve the SMB market – all backed up by our proven customer service DNA.
Los Angeles, California (PRWEB) September 11, 2013
TelePacific Communications, the leading business communications provider, is turning its focus on the Agent Channel as it rolls out its comprehensive Cloud Solutions suite of products and services. The company has taken its remarkably deep book of offerings and reshaped them around the three C’s of Connect, Cloud and Continuity solutions. TelePacific’s Cloud suite is the newest of the three and includes a business-ready Hosted PBX solution that offers guaranteed Service Level Agreements powered by the 99.999% availability and security of TelePacific’s private IP network. Rounding out the Cloud portfolio are SSAE 16 datacenters and an expanding roster of essential business productivity tools including hosted Exchange, SharePoint, Lync and Desktop backup and recovery.
“The Cloud is all everybody’s talking about today, but when you’re talking about business communications, this is hardly a foreign language,” says Dave Zahn, TelePacific’s SVP of Marketing. “We’ve grown every year for the past twelve years because we listened to customers who told us that solving their communications problems and being available for their customers 24 x 7, without worrying about breaks in service, are central to their business growth strategies. Our approach to the Cloud is to deliver leading-edge capabilities that also bring peace-of-mind along with the most complete product suite designed to serve the SMB market – all backed up by our proven customer service DNA.”
Supporting this, TelePacific is expanding its industry-leading information, training and support programs for the Agent community to give them the knowledge and tools they need to effectively fashion compelling communications solutions for their customers. Marketing roadshows hit the road in October, where 2-3 hour sessions led by TelePacific Product experts provide an opportunity for in-depth knowledge sharing. They’ll be held in Dallas/Fort worth on the 2nd, Emeryville on the 7th, Sacramento on the 8th and in Irvine on the 15th.
TelePacific will also be holding its first Agent Advisory Event in Texas in early November, which will follow closely on the heels of one held for CA/NV Agents. These unique, highly interactive events offer Agents the opportunity to influence TelePacific’s strategic planning as they share their deep understanding of the constantly evolving needs of their customers.
TelePacific Communications provides comprehensive connectivity, cloud and continuity solutions to more than 40,000 small and medium sized businesses (SMBs). Headquartered in Los Angeles, the Company serves companies and organizations anchored in California, Nevada and Texas. Its multiple award-winning network and communications solutions and focus on customer service have earned it a spot on Inc. Magazine’s Fastest Growing Private Companies list for six straight years. TelePacific’s broad portfolio of customer solutions enables anywhere-to-anywhere communications, at any speed, helps businesses run more efficiently, improves collaboration and ensures against business interruptions. For more information, please visit the TelePacific Blog.