The T-Mobile and TouchCommerce session will address best practices for understanding what the customer wants and needs at the turn of a dime...
AGOURA HILLS, Calif. (PRWEB) October 28, 2015
TouchCommerce, the innovative leader in omni-channel customer engagement solutions for market leading brands, today announced that the company’s CMO will be speaking at a session on consumer engagement best practices alongside customer T-Mobile at the Seattle Interactive Conference, held at the Washington State Convention Center in Seattle, Washington on November 3-4, 2015.
Seattle Interactive is a two-day event celebrating the convergence of online technology, creativity, and emerging trends in one of the world's most innovative cities. The conference features some of the best and brightest work being done in the Northwest, a region making undeniable impact on the tech industry around the world. At this event, George Skaff, CMO of TouchCommerce, will co-present a session with Rick Chandler, senior manager, Customer Experience M&P at T-Mobile USA, titled: "Revolutionizing Consumer Engagement in the Digital World.” Other speakers at the event represent top brands, such as Google, Facebook, eBay, REI, eHarmony and more.
The T-Mobile and TouchCommerce session will address best practices for understanding what the customer wants and needs at the turn of a dime, including original research and key insights related to how to best serve and engage customers on a brand's website. Session attendees with take away data-based techniques on how to improve customer experience and satisfaction online.
What: Revolutionizing Consumer Engagement in the Digital World
Who: George Skaff, CMO, TouchCommerce and Rick Chandler, senior manager, Customer Experience M&P, T-Mobile USA
When: 10:00 a.m. PT- 10:50 a.m. PT on Wednesday, November 4, 2015
Where: The Conference Center at Washington State Convention Center, Room 101
TouchCommerce delivers results for market-leading brands with award-winning, innovative omni-channel engagement solutions that enhance customer experience, increase revenue and reduce support costs while using real time customer data analytics. For more information, please visit http://www.touchcommerce.com. Connect with TouchCommerce on Twitter (@touchcommerce) and LinkedIn.