Marywood University Implements Tools4ever’s UMRA for Automated Account Provisioning

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User Management Resource Administrator (UMRA) ensures students receive access to accounts on time without error.

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Tools4ever, the market leader in Identity and Access Management (IdM/IAM) solutions, announced today that Marywood University implemented Tools4ver’s User Management Resource Administrator (UMRA). Located in Scranton, Pennsylvania with over 3,200 Undergraduate and Graduate students and several hundred staff, professors and other employees working at the university, the school needed an efficient way to provision accounts. Before UMRA, “It was an extremely time consuming, labor intensive challenge to provision portal accounts and corresponding Gmail addresses,” said Anthony Spinillo, Chief Information Officer at Marywood University.

With UMRA, the account management process at Marywood University is now fully automated so that no manual action needs to be taken. Once a student’s information is added into the Ellucian student information system, all appropriate accounts are automatically provisioned, a Gmail account created and a password for their portal is generated.

Spinillo added, “Our helpdesk would field dozens of calls per day because of long turnaround time on provisioning, but with UMRA, these calls dried up. Helpdesk staff now has much more time to help students and faculty with instructional technology issues.”

Marywood University also plans to implement Tools4evers Self Service Reset Password Manager in the near future. SSRPM will allow students and staff to easily and securely reset their own passwords without needing to contact the helpdesk. This will free up even more time for helpdesk employees and allow for students to be more productive.

Read the full Marywood University Case Study:

About Marywood University
Marywood University, sponsored by the Congregation of the Sisters, Servants of the Immaculate Heart of Mary, roots itself in the Catholic intellectual tradition, the principle of justice, and the belief that education empowers people. The University integrates an enduring liberal arts tradition and professional disciplines to create a comprehensive learning experience. Our undergraduate and graduate programs promote academic excellence, advance innovative scholarship and foster leadership in service to others. Within a welcoming and supportive community, Marywood challenges individuals of all backgrounds to achieve their full potential and make choices based on spiritual and ethical values. Marywood University prepares students to seek sustainable solutions for the common good and educates global citizens to live responsibly in an interdependent world. Learn more about Marywood University:

About Tools4ever
Tools4ever distinguishes itself with a no-nonsense approach and a low total cost of ownership. In contrast to comparable Identity and Access Management solutions, Tools4ever implements a complete solution in several days rather than weeks or months. Because of this approach, Tools4ever is the undisputed Identity and Access Management market leader with more than five million managed users. Tools4ever supplies a variety of software products and integrated consultancy services involving Identity Management, such as user provisioning, RBAC, password management, SSO and access management. For more information, please visit

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