In prospective markets where E-commerce is expected to be spread near future, transcosmos will expand Omni-channel services.
Tokyo, Japan (PRWEB) July 13, 2015
transcosmos Inc. has entered into a strategic and equity partnership with Grand Design Co., Ltd., developer of the shopping mall smartphone-app “Gotcha! Mall”. Through the partnership with Grand Design, transcosmos obtained its Japanese distributorship and exclusive ASEAN distributorship and will expand the Omni-channel platform business aimed at continually increasing smartphone users.
Grand Design provides the “Gotcha! Mall” shopping mall application by using a capsule toy promotion to encourage “store visits, purchases and re-visits” from smartphones. In “Gotcha! Mall”, a number of shops and brands have opened dedicated areas where users can obtain valuable rewards and coupons by playing. This is a completely new type of Omni-channel platform, which links the smartphone application with actual brick-and-mortar stores, including the ability to use acquired rewards and coupons in those stores, as well as the possibility of obtaining further rewards by playing in the stores.
In addition, it is possible to achieve an optimal incentive matching (free gifts such as coupons) for users by “Gotcha! Mall” DMP (Data Management Platform). This fine-tunes various types of data which are accumulated and analyzed considering perspectives including usage time and place, together with factors such as user attributes (gender and age, etc.) and play logs (number of times played, number of store visits, etc.).
Through this partnership with the license support, transcosmos will expand Omni-channel platform business utilizing “Gotcha! Mall” in the Japanese and ASEAN markets. In prospective markets where E-commerce is expected to be spread near future, transcosmos will expand Omni-channel services such as “attraction of customers to actual stores from smartphones by distributing rewards and coupons,” “introduction to actual stores by utilizing location information,” “introduction to online stores from actual stores” and “gift delivering.”
transcosmos offers global E-Commerce one-stop services to deliver the high-quality products and services of clients to consumers in 45 countries around the world. In the ASEAN region, transcosmos has established bases in Thailand, Indonesia, the Philippines and Vietnam. The management know-how has been accumulated with its services for local users and the operation of E-Commerce websites through activities such as providing call center, BPO and digital marketing services, and in partnerships with strong local companies. By developing the Omni-channel platform business in the rapidly growing ASEAN market, transcosmos will strengthen the marketing services for E-Commerce and global E-Commerce one-stop services.
-Overview of Grand Design
Company Name: Grand Design Co., Ltd.
Business Content: Operation of shopping mall smartphone app “Gotcha!mall”
Establishment Date: November 18, 2014
Capital: 149.08 million yen
Representative: President Kazuya Ogawa
-Overview of Gotcha! mall
Name: Gotcha! mall
- transcosmos is a registered trade name or trademark of transcosmos inc. in Japan and other countries.
- Other company names and product or service names mentioned are registered trade names or trademarks of various other companies.
About transcosmos inc.
transcosmos launched operations in 1966. Since then we have combined superior “human resources” with up-to-date “technological” capabilities to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers Cost Reduction Services (Contact Center, HR/Financial/Sales Back Office, Order Management/SCM, System Development/Management etc.) and Sales Expansion Services (Big Data Analysis, Internet Advertising, Website Construction/Management, Smartphone/SNS Utilization, Telemarketing etc.). transcosmos continues to pursue operational excellence by providing these services through our 142 locations in 25 countries with a focus in Asia. Furthermore, following the expansion of E-Commerce market on the global scale, transcosmos provides a comprehensive, one-stop global E-Commerce service to deliver our clients' excellent products and services to consumers in 45 countries. transcosmos aims to be the "Global BPO Partner" of our clients to provide them with high quality BPO services on a global scale.