With the US-based ZyDoc Operations Center operational 24x7, we are able to provide personalized transcription support across time-zones from NY to Alaska.
Islandia, New York (PRWEB) May 04, 2016
ZyDoc, a New York-based medical transcription and informatics company, is pleased to announce a contract extension to provide medical transcription for Alaska Department of Health and Social Services (DHSS) Specialty Clinics. The renewal extends through June 2017 the original contract awarded to ZyDoc in 2014 by DHSS.
According to James M. Maisel, MD, CEO ZyDoc, “ZyDoc is pleased to provide a full range of services to end-users across all domains on our Cloud-based TrackDoc Platform. Our high rate of contract renewals attests to our quality, fast turnaround time and commitment to client satisfaction. With the US-based ZyDoc Operations Center operational 24x7, we are able to provide personalized transcription support across time-zones from NY to Alaska. We are also expanding our documentation services through word-of-mouth in a number of foreign English-speaking foreign countries.”
Under the terms of the contract, ZyDoc provides HIPAA-compliant transcription services for a variety of medical and health care providers who see patients in Alaska DHSS Women’s, Children, and Family Health (WCFH) sponsored clinics. Clinicians dictate follow-up and treatment plans via ZyDoc-provided dedicated 800-numbers and receive transcribed reports delivered to their computer desktops or downloadable from ZyDoc’s secure cloud-based system with 24-hour turnaround or less. ZyDoc’s transcription platform allows password-protected and role-based access by clinic administrators and dictating clinicians for real-time job tracking, editing, approval, e-signature and distribution. Rigorous quality assurance procedures and the ZyDoc 24/7 Operations Center ensure a consistently high level of customer satisfaction and technical support that exceed industry standards.
Since its inception in 1993, ZyDoc’s mission has been to increase the efficiency of physicians through the use of software technology and services to improve patient care and outcomes, lower malpractice risk, and maximize reimbursement. Based in Islandia, New York, ZyDoc has developed award-winning e-transcription infrastructure and medical informatics technologies, serving medical practices, hospitals, public health agencies, and other entities in the medico-legal, academic and pharmacology sectors. Augmenting ZyDoc’s transcription business, MediSapien is a web-based, knowledge management platform that uses disruptive natural language processing and AI technologies to convert unstructured text to fully coded structured data for EHRs, PACS, RIS, analytics, and reporting. For clinician end-users, MediSapien can be utilized in conjunction with EHR installations, and can facilitate analytic applications for individual or population disease management for ACOs, hospitals or large groups. ZyDoc is a certified Philips Reseller and a VMWare Professional Solution Provider Partner.