NAPCP Survey Results Reveal Salaries and Hiring Qualifications for Travel Card Program Managers

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Among the preferred hiring qualifications for Travel Card program managers are travel industry knowledge, auditing experience, and a travel certification/credential.

Preferred qualifications for Travel Card program managers include travel industry knowledge, auditing experience, and travel certification/credential.

The NAPCP’s newly released 2013 Salary Survey report of results, “Commercial Card Professionals: Roles, Staffing and Compensation,” the fifth edition of its kind, was expanded this year to not only include questions for Purchasing Card (P-Card) end-users, but also those who fulfill a Corporate Travel Card program role. Results indicate it is common for the same person or team to manage both the P-Card/One Card program and the Travel Card program when an organization has both. Among the 352 survey respondents who fulfill a P-Card/One Card program role, 127 of these end-users (36%) noted they also have a role in managing or supporting a separate Corporate Travel Card program.

Survey results show wide salary ranges among program managers (PMs) and program administrators (PAs). The average salary of a PM who manages both the P-Card/One Card and the Travel Card program is about 9% higher than their counterparts who manage only the P-Card/One Card program. For PAs (who typically earn less than PMs), the average salary for those who manage both programs is 16% higher than those who only manage P-Card/One Card programs. The department in which the PMs/PAs reside can also play a role, with individuals in the procurement department typically earning more than those in accounts payable.

The survey also asked respondents to select required and preferred hiring qualifications for these roles. Among the top five required qualifications are card industry knowledge, card program management experience, accounting knowledge/experience. When considering the top preferred qualifications, the list expands to include travel industry knowledge, auditing experience, and travel certification/credential. These qualifications correlate with the additional responsibilities held by most Travel Card PMs and PAs: setting travel policy and monitoring compliance. Other travel responsibilities assigned to PMs and PAs vary based on the department in which they reside.

The complete report offers more than 60 pages of content, including 55 figures and 36 tables and further findings related to staffing levels and compensation. Lynn Larson, NAPCP education manager and author/analyst of the survey, pre-recorded two on-demand webinars offering highlights for end-users and providers. The final report (free to current NAPCP members) and webinars are available for purchase from the NAPCP’s online store (

For more information about the 2013 Salary Survey, please visit, contact the NAPCP at or telephone (952) 546-1880 ext. 4.

The NAPCP: Advancing Commercial Card and Payment Practices Worldwide

The NAPCP ( is a membership-based professional association committed to advancing Commercial Card and Payment professionals and industry practices worldwide. The NAPCP is a respected voice in the industry, serving as an impartial resource for more than 13,000 members and subscribers at all experience levels in the public and private sectors. The NAPCP provides unmatched opportunities for continuing education and peer networking through its conferences, Regional Forums, webinars, website, virtual demonstrations, newsletters and regular communication. The association sponsors research and publishes timely and relevant white papers, survey results and articles. The NAPCP offers a Certified Purchasing Card Professional (CPCP) credential. Visit to learn more about Commercial Card and payment programs in general, the value of membership, current member demographics, upcoming events and benefits of becoming a year-round partner sponsor.

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Lyssa Campbell
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