Since joining the Better Business Bureau in 2004, the company has enjoyed an incredible spotless record: Not one complaint filed.
Plantation, FL (PRWEB) December 21, 2013
For more than 40 years, Nature Expeditions International (NEI) had sought to give their clients the adventure of a lifetime with their travel packages offering wildlife viewing, cultural and educational packages, and what’s known as “soft” adventure that combines real wilderness and natural beauty with the comforts and flexibility of civilization. Since joining the Better Business Bureau in 2004, the company has enjoyed an incredible spotless record: Not one complaint filed.
While many companies enjoy an A+ – a rating that indicates the company meets the BBB’s standards for integrity and performance – having an A+ rating does not necessarily mean that there are no complaints filed against that company. In fact, the response to a complaint is one of the factors that feed into the BBB accreditation rating (the others being the type of business, competency licensing, time in business, complaint volume, clear understanding of business, background information and whether a company has earned BBB accreditation). This makes the achievement of NEI even more remarkable: Not only have they met or exceeded the highest requirements of the BBB, they are in the unique position of not even having a complaint to respond to.
Founded in 1973, NEI has grown to be the predominant “soft adventure” company, combining respect for nature and indigenous cultures with a spirit of exploration with a side of upscale comfort. Designed for active people over 40 (although many clients bring their families), NEI visits more than 35 countries on 6 continents annually – making their pristine complaint record even more remarkable.