Simon’s training approach is hands-on and real-world. Graduates of our program are very prepared to hit the ground running. They have the skills they need to do quality work from the get-go.
Skokie, IL (PRWEB) November 24, 2015
NAPCO has hired Simon Newton to head up training and technical support. Simon will be responsible for hands-on training classes as well as answering support calls from the field. Simon brings over 25 years of experience in refinishing as a refinisher, business owner and trainer.
Simon originally went to school to be do auto body work. For the next 8 years he honed his spray painting skills in the demanding auto painting business. In 1992 Simon switched to bathtub refinishing and has been doing it ever since. He has done everything from hands-on refinishing, managing large resurfacing crews, training, estimating and trouble shooting. Simon brings this expansive knowledge base to his role at NAPCO.
NAPCO takes training very seriously. According to owner, Steve Coven, “Simon’s training approach is hands-on and real-world. Graduates of our program are very prepared to hit the ground running. They have the skills they need to do quality work from the get-go.”
Simon also provides technical support; another important service for NAPCO. Resurfacers can run into all sorts of trouble on the job. If they haven’t seen a specific issue, sometimes getting around it can be trying. That’s where NAPCO support comes in. Customers call a toll-free number and receive technical assistance on the spot; a truly invaluable benefit.
This troubleshooting support brings Simon a lot of satisfaction. “I’ve been there before. I know how a unique situation can really throw a wrench into a resurfacing job. A refinisher can languish, trying one fix after another, sometimes with no improvement. This costs them money, time and risks an unhappy customer. I make all that go away by providing solutions in a timely manner.”
About NAPCO, Ltd.
NAPCO Ltd is a 35 year-old company providing equipment, supplies and training to professional kitchen and bathroom refinishers. A leader in the green remodeling movement, they offer sound alternatives to replacement of counters, sinks, tile and bathtubs. NAPCO is located in Skokie, IL and services all 50 states and 5 foreign countries. If you are interested in refinishing your tub, tile or counter top instead of replacing, call 1-800-888-1081 or visit http://www.napcoltd.com today.