Virtuance Real Estate Photography Client Satisfaction and Referral Likelihood Tops 97%

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Leading real estate virtual tour provider releases recent survey results and proves that excellent customer service is alive and well!

Virtuance - Brilliant Images for Real Estate

Virtuance - Brilliant Images for Real Estate

These survey results are a testament to how passionate our team is about being an excellent marketing partner to the real estate community.

Virtuance, one of the nation's leading real estate photography providers, has released impressive client survey results for October, 2014. The company, who is behind the award winning HDReal® Imaging System, shared data showing that more than 97% of its clients would definitely recommend Virtuance to a friend or colleague. Some of the company's clients can be found here.

Virtuance asks all of its clients to rank the services provided on a scale of 1-10 in the areas of photographer skill, image quality, and customer service. In addition, the company asks clients how likely they would be to recommend Virtuance to a friend or colleague. The results for all surveys submitted in October, 2014 are as follows:

  •     Photographer Skill: 9.64
  •     Image Quality: 9.62
  •     Customer Service: 9.63
  •     Referral Likelihood: 9.73

The company's clients often mention that their expectations are exceeded when working with Virtuance.

"Working with scheduling was a breeze, the staff was very friendly and helpful, the photographer was great - overall it was a wonderful experience", says Darrel Waggener, a real estate agent with Keller Williams in Fort Collins, CO. "I have a feeling that I was not the exception but rather the norm when it comes to customer satisfaction.”

"Virtuance is lucky to have an incredible team of very talented individuals who work hard to uphold an extraordinary client experience," says Jeff Corn, Virtuance's co-founder and CEO. "We focus intently on providing a great customer experience, and these survey results are a testament to how passionate our team is about being an excellent marketing partner to the real estate community."

Virtuance's client surveys are an integral part of the company's desire to seek and act on client feedback.

"Most customers are shocked to learn that we personally read and act on every one of the thousands of surveys that are submitted," says Amanda Jung, Virtuance's Client Services Manager. "We often hear from clients that they aren't used to such personal service, but to us, it's just the right way to do business."

About Virtuance

Based in Denver, Virtuance was founded in 2010 and is one of the fastest growing real estate photography companies in the world. Virtuance is the creator of HDReal®, the award winning proprietary imaging system designed specifically to market real estate. Using artificially intelligent automated algorithms and highly trained HDReal®-certified photographers, Virtuance produces real estate marketing images that are proven to drive online traffic and result in conversions through more inquiries and property showings. Virtuance supports the HDReal™ system with a comprehensive array of marketing tools and platforms.

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Jeff Corn
+1 (303) 482-2999 Ext: 104
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since: 11/2010
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