VoipMechanic.com Announces 3 Major Industry Moves to Cloud Technology

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Just as email has taken over “snail-mail”, and digital cameras have taken over film, VoIP has begun dismantling the telephone industry leviathans that were built in pre-television era.

VoIP has begun dismantling the telephone industry leviathans that were built in pre-television era.

In early August, thousands of Californians received an Amber Alert on their smartphones, accompanied by a siren-like ringtone. The alert was sent by the California Highway Patrol and marked a growing trend in both government and enterprise-class usage of cloud-based technology. As Voice over Internet Protocol, or “VoIP” edges out the legacy telephone system, VoipMechanic.com announces 3 major industry moves to cloud-based IP and communications systems.

Law Enforcement

The International Association of Chiefs of Police (IACP) met in Washington, DC early this year and released the Guiding Principles on Cloud Computing for Law Enforcement. The report was distributed to nearly five thousand representatives from state police departments, as well as the Chairman of the U.S. House of Representatives, the Bureau of Alcohol/Tobacco/Firearms (ATF), the Information and Technology Branch of the FBI, the chairman of the U.S. House of Representatives, the Justice Department (JD), and the Department of Homeland Security (DHS).

Recipients of the report were surveyed and results showed that nearly 54% of departments were already using some form of cloud computing, up from 25% five years ago. Citing lower cost as the number one driver for using VoIP telephone and communication systems, an average of 92% of respondents are now in favor of the development and implementation of Internet Protocol (IP) technology in the following areas:

1) VoIP telephone and email systems
2) Internet Protocol faxing
3) Crime reporting
4) Disaster recovery
5) Document sharing
6) Records management
7) Computer-aided dispatch
8) Crime analysis and mapping tools
9) Interstate warrants and arrest information

Health Care

Patient Outcome Management (POM) and Client Relationship Management (CRM) are the most important aspects of the modern health care industry. Because the marketplace of health care providers has exploded with legislative mandates, the need to increase collaboration, share vital patient information, and manage databases using IP technology has evolved from an industry-wide preference to a matter of life and death. Although the move to cloud-based technologies has been slow to permeate the national healthcare scene, the mother-of-invention (necessity) has stepped in and pushed the development of the major concern, security management, industry-wide.

Highly regulated insurance markets are now being provided with the security reassurances that they required to initiate the conversion from legacy information-management systems to VoIP technology and cloud-based management systems. Innovative technology now lowers costs, ensures patient confidentiality, and uses Internet as a service (IaaS) to positively impact health care in the following areas:

1) Providing actionable, real-time data to enable analysis and efficient treatment outcomes
2) Enables providers to focus on patient experience via administrative metrics and followup
3) Improves operational efficiency with care management tracking filters
4) Simplifies patient referrals and post acute-care monitoring
5) Reduces readmission rates through patient-transition network system and tracking

Residential and business VoIP communications

The application of any service or product usually flows from a specific-use development phase, to arbitrary widespread use, and back to vertical niche-application. The same is true of cloud-based technology, with one exception. Software developers were looking for a secure way to transmit data on a network of private channels, by sending digitized packets of information over the Internet. After some industrial usage the bandwidth became so fast and cheap that the technology went industrial via telephony, and in “phase three”, has now gone residential. The most ubiquitous use of IP so far is cloud-based computing systems, and Voice over Internet Protocol (VoIP).

In the vast majority of instances, new technologies are recycled or phased-out with the arrival of a better solution. Once in a blue moon, the wheel is reinvented, and this is the case with IP communications. Just as email has taken over “snail-mail”, and digital cameras have taken over film, VoIP has begun dismantling the telephone industry leviathans that were built in pre-television era.

Traditional landline companies are quaking in their boots as cloud-based telephone service providers offer monthly rates at around 80% less than the “copper cartels”. Half of US businesses have already switched over to cloud technology and VoIP service, and four million American households as well. If the aforementioned industries don’t make a convincing enough case for cloud-based IP, and VoIP telephone service, maybe this will: The traditional landline companies? Guess what kind of business phone service they have? ...Correct.

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Anthony Templeton
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