New Ways to Avoid Mistakes in Medical Coding and Billing Revealed by Chhoda

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Constant change in medical coding and billing leaves many practitioners frustrated which can cost small practices thousands each year. Nitin Chhoda, a private practice and EMR expert, has offered new information on avoiding the most common billing and coding errors and how an EMR can help.

electronic medical records

Therapists should note every service in clear and precise detail, even down to referrals and consultations, enabling coders to bill at the highest level acceptable.

“The economy, new healthcare legislation and rising costs are placing pressure on insurance providers to scrutinize each reimbursement request closer than ever,” said Chhoda. “A web-based EMR contains the tools to eliminate common and expensive mistakes, and handle the new array of ICD-10 codes that take effect in 2014.”

Medical coding and billing is a specialized field and Chhoda noted that clinicians should also explore hiring a trained and knowledgeable coding specialist versed in EMR technology. He said it’s an expense that will far outweigh the cost through increased revenue collection. With an EMR, practitioners will see a drastic reduction in the number of rejections, denials and contestations.

He also noted that it’s often small mistakes that create the biggest problems and delay reimbursements. Unreadable, handwritten notes are a major problem for clinicians and an EMR eliminates the problem with one-touch digital records.

Other common mistakes that will generate a denial include identifying a patient as the wrong gender and dates that don’t match. Practices that are utilizing outdated codes slow reimbursements and those who don’t code when a multiple diagnosis is made is the same as throwing money away.

According to Chhoda, another prime source of lost revenue is failure to bill for all the services a client receives. Modern clinics offer a variety of treatments and ancillary services, and they may be overlooked during the billing process. X-rays, lab work, supplies dispensed in the office, and medications all represent ways in which a clinic is being robbed of its full income.

A web-based EMR contains the ability to alert practitioners when an error occurs, allowing it to be corrected before the claim is submitted.

Creating a complete and more detailed physical therapy documentation is a hallmark of the EMR, but even with a state-of-the-art system, coders can’t bill without complete information. Chhoda said clinicians should never assume that the coder knows a service or treatment was provided. Therapists should note every service in clear and precise detail, even down to referrals and consultations, enabling coders to bill at the highest level acceptable.

Chhoda’s new data provides practitioners with information about the most common coding and billing errors, and the means to reduce the problem significantly for a financially healthy practice.

Chhoda’s office can be reached by phone at 201-535-4475. For more information, visit the website at

About Nitin Chhoda
Nitin Chhoda PT, DPT is a licensed physical therapist, a certified strength and conditioning specialist and an entrepreneur. He is the author of "Physical Therapy Marketing For The New Economy" and "Marketing for Physical Therapy Clinics" and is a prolific speaker, writer and creator of products and systems to streamline medical billing and coding, electronic medical records, health care practice management and marketing to increase referrals. He has been featured in numerous industry magazines, major radio and broadcast media, and is the founder of Referral Ignition training systems and the annual Private Practice Summit. Chhoda speaks extensively throughout the U.S., Canada and Asia. He is also the creator of the Therapy Newsletter and Clinical Contact, both web-based services to help private practices improve communication with patients, delivery better quality of care and boost patient retention.

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Nitin Chhoda
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