NexxPhase Introduces BPX, a Business Process Exchange service powered by WebRTC

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NexxPhase, a Customer and Citizen Engagement Solutions provider, has just launched BPX. BPX is a WebRTC-based PBX providing customers with real-time communications, accountability and workflow management, encrypted communications, and full data streaming -- with Internet access as the only requirement.

NexxPhase Introduces WebRTC-based BPX

NexxPhase Introduces WebRTC-based BPX

The WebRTC-based BPX combines state-of-the-art PBX capabilities and real-time communications with accountability and workflow management features normally only provided by hosted contact center platforms...

On May 29, 2015, NexxPhase® updated its browser-based BPX® with WebRTC technology, shattering traditional PBX silos without plugins or unnecessary overhead.

“Our WebRTC-based BPX combines state-of-the-art PBX capabilities and real-time communications with accountability and workflow management features normally only provided by hosted contact center platforms to enable customers to optimize their back office communications implementations across their entire workforce,” said John McIlwaine, NexxPhase's Chief Technology Officer. “Customers love the features and convenient access, and IT departments love the security and administrative ease.”

Encrypted Communications & Full Data Streaming through WebRTC Browsers

NexxPhase BPX features encrypted communications available through any WebRTC-enabled browser. In addition to voice and video, Nexxphase BPX also includes full data streaming for application integration and workflow management. Nexxphase BPX delivers Over The Top (OTT) communications as well as full integration into the public telephone network (PSTN). Thanks to its WebRTC base, NexxPhase BPX users can login and take or make calls from over three billion devices worldwide, with Internet access as the only requirement.

NexxPhase BPX Flexibility Shatters Expectations

Whether the device is a PC, an iPhone, or a tablet, NexxPhase BPX is available today. Pricing is $39.00 per user list. Find more about NexxPhase at http://www.NexxPhase.com. NexxPhase helps companies shatter brick-walled customer channel siloes. The open, cloud-based NexxPhase Customer Engagement PlatformTM powers a SingleViewTM of each customer across all interaction channels and is packaged with commercial-grade contact center services in a customer-friendly, pay-for-use business model with no upfront fees or fixed minimum charges.

WebRTC Open-Source Project, Providing Real-Time Communications

WebRTC is a free, open project that provides browsers and mobile applications with Real-Time Communications (RTC) capabilities via simple APIs. The WebRTC mission is to enable rich, high quality RTC applications to be developed for the browser, mobile platforms, and IoT devices, and allow them all to communicate via a common set of protocols.

The WebRTC initiative is a project supported by Google, Mozilla, and Opera, amongst others.

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Dominique White
NexxPhase
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