Work at Home Conference March 5-6, 2019 Announced by Customer Contact Strategies
DALLAS (PRWEB) January 30, 2019 -- "Work at Home for contact centers is a proven staffing and business continuity strategy, and many companies are getting really good at it," says Michele Rowan, President of Customer Contact Strategies. "There's a variety of reasons businesses include home working in their staffing strategies, and the results almost always exceed the business case expectations," she says.
The 2019 Remote Working Summit in Dallas March 5-6 includes six case studies shared by Fortune 1000 organizations, six breakout sessions (three concurrent sessions at a time) ranging from virtual training to virtual coaching and flexible/self-scheduling, best practices in performance support of virtual reps and proven engagement tactics.
In addition, attendees will participate in and download the 2019 Remote Working Benchmarking Survey, a 40-point perspective on how companies are designing, deploying and supporting the work at home model in contact centers.
The 2019 Remote Working Summit is being held at the Hilton Park Cities Dallas on March 7-8. To register: https://www.customercontactstrategies.com/2019-remote-working-summit
Michele Rowan, Customer Contact Stratgegies, https://www.customercontactstrategies.com, 9725108591, [email protected]
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