What we now offer is a tool that utilizes the pre-equalization data to find and fix impairments, which can have significant impact on operational costs and customer satisfaction.
Alpharetta, GA (PRWEB) April 24, 2014
ZCorum, a leading provider of managed broadband services and diagnostics, announced that it will provide proactive network maintenance services to Fayetteville Public Utilities with Pre-Equalization Analyzer.
Located in Lincoln County, the first county in Tennessee to have electricity, Fayetteville Public Utilities was the first utility company in Tennessee to provide cable TV, cable Internet and VoIP services. Today, this pioneering public company offers a variety of services to its community and when they went looking for a solution that would help them find and fix upstream impairments proactively, the company selected ZCorum’s Pre-Equalization Analyzer tool.
Pre-Equalization Analyzer allows providers to see network impairments, without having to forgo turning on pre-equalization in their network. “Pre-equalization itself is a standard DOCSIS feature that allows cable modems to compensate for upstream impairments on the network,” said Scott Helms, Vice President of Technology at ZCorum. “What we now offer is a tool that utilizes the pre-equalization data to find and fix impairments, which can have significant impact on operational costs and customer satisfaction.”
ZCorum President and CEO Julie Compann said, “We are so pleased to welcome Fayetteville Utilities into the ZCorum family. It’s an honor for us to partner with this trail blazing utility company in their efforts to bring the best to their community. Our next generation diagnostic tool will significantly improve efficiency for Fayetteville’s operations and we look forward to seeing the positive benefits on their network and day to day operations.
ZCorum provides managed broadband services and diagnostics solutions to cable companies, telephone companies, utilities, and municipalities, assisting in all aspects of broadband implementation, engineering and consulting, bandwidth management, network monitoring and diagnostics. ZCorum also offers wholesale, private-labeled Internet services, including data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete more effectively in their local markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.