ZCorum is the ideal partner to help Tangerine Global meet the advanced network management requirements for their hospitality broadband installations at the MGM Grand and other properties.
Alpharetta, GA (PRWEB) September 18, 2015
ZCorum, a leading provider of managed broadband services and diagnostics, announced that they are now providing Tangerine Global with TruVizion™, ZCorum’s premium broadband network management software, to serve their global hospitality clients, including the MGM Grand in Las Vegas, Nevada.
TruVizion, ZCorum’s cable modem and CMTS diagnostics application for DOCSIS, DSL and FTTH networks, integrates customer data, network metrics and other information allowing customer service personnel to resolve issues more quickly.
Based in Simi Valley, California, Tangerine Global is a media solutions provider of the latest entertainment content and technology, including high-definition free-to-guest channels, video-on-demand programming and interactive apps to the hospitality industry. The agreement between the two companies provides Tangerine Global with diagnostics and mapping technologies that greatly improves their ability to manage network issues and streamline troubleshooting, ensuring a more satisfying guest experience.
“ZCorum is the ideal partner to help Tangerine Global meet the advanced network management requirements for their hospitality broadband installations,” says Alex Rivera, Sales Director at ZCorum. “TruVizion technology offers many advantages to broadband operators including faster and more accurate troubleshooting, greater savings on truck rolls and ease and convenience of operation.“
Rivera added that Tangerine Global will also have access to TechVizion, a companion mobile app to the TruVizion software. “TechVizion adds even more value for field technicians. The ability to see a customer’s current and historical modem readings, as well as how other modems nearby are acting, from anywhere on a mobile device, is very powerful.”
‘Tangerine Global is an exciting addition to our ZCorum family,” says Julie Compann, President and CEO of ZCorum “We are pleased they have chosen our technology to deliver a better experience to their hospitality clients like the MGM Grand and many others.”
A video overview of TruVizion is available and can be viewed here.
ZCorum provides a suite of broadband diagnostics and managed services to cable companies, telephone companies, utilities, and municipalities. As broadband providers face greater complexity and competition, ZCorum continues to help operators increase operational efficiency and reduce costs, while improving subscriber experience. This is achieved through ZCorum’s diagnostics solutions for DOCSIS, DSL and Fiber networks, plus managed services that include data and VoIP provisioning, residential and commercial VoIP service, branded email and Web hosting, along with 24x7 support for end-users. ZCorum is headquartered in Alpharetta, GA. For more information, please visit zcorum.com