Bluesky Communications Expands Services with ZCorum to Include Bandwidth Management Tool

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ZCorum’s Bandwidth Commander to provide the Pacific Island operator with better control of bandwidth usage and improved customer experience.

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Bandwidth Commander will help the company delay the need for future bandwidth upgrades, and provide a better overall customer experience by reducing the impact of high-bandwidth use.

ZCorum, an industry leader in the deployment of managed diagnostics tools and software for broadband providers, announced that Bluesky Communications has added Bandwidth Commander, ZCorum’s bandwidth management solution to their network management arsenal. Bandwidth Commander uses IPDR (Internet Protocol Detail Records) data to collect usage from a DOCSIS-compatible CMTS. The tool looks at resources that are being used in real-time allowing limits to be put in place dynamically to help reduce bandwidth usage during peak hours, in addition to monthly usage quotas.

Launched in 1999 as a mobile phone company, Bluesky Group is now a leading regional telecommunications operator providing various combinations of mobile, broadband, TV, and landline services in American Samoa, Samoa, Cook Islands, and New Zealand. Since 2009, Bluesky Pacific Group has operated the only submarine fiber cable into American Samoa and Samoa from Hawaii.

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Bluesky was already using ZCorum’s TruVizion, a cable modem and CMTS diagnostics application that presents real-time and historical data on the performance of their cable modems and CMTSs. ZCorum was also provisioning Bluesky’s subscriber devices on the cable network. After a year of success with ZCorum’s tools and services, Bluesky was ready to deploy bandwidth management to further improve their subscribers’ experience. “This solution is ideal for Bluesky, who had been looking to lessen the impact of high bandwidth costs,” said Neal Grillot, ZCorum’s VP of Operations. “Bandwidth Commander will help the company delay the need for future bandwidth upgrades, and provide a better overall customer experience by reducing the impact of high-bandwidth use.”

Bandwidth Commander also allows the company to analyze their broadband packages and tie pricing to subscriber bandwidth use. The tool manages bandwidth usage based on the provider’s pricing tiers and monitors usage daily, hour by hour.

“Bluesky will now be able to obtain real-time detailed bandwidth analytics with Bandwidth Commander and experience increased network efficiency,” said Julie Compann, President and CEO of ZCorum. “We’re excited to be a part of Bluesky’s continuously improving customer experience by providing them with another of our managed broadband solutions.”

About ZCorum
ZCorum provides a suite of broadband diagnostics and managed services to cable companies, telephone companies, utilities, and municipalities. As broadband providers face greater complexity and competition, ZCorum continues to help operators increase operational efficiency and reduce costs, while improving subscriber experience. This is achieved through ZCorum’s diagnostics solutions for DOCSIS, DSL and Fiber networks, plus managed services that include data and VoIP provisioning, residential and commercial VoIP service, branded email and Web hosting, along with 24x7 support for end-users. ZCorum is headquartered in Alpharetta, GA. For more information, please visit

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