Zia's commitment to providing exceptional customer service and robust business solutions built on the Alfresco Digital Business Platform helps to maintain strong customer relationships and drive new business.
BOULDER, Colo. (PRWEB) June 05, 2019
Zia Consulting, Inc., the leading provider of enterprise content management (ECM) and intelligent document capture business solutions, announced today their recognition as the Alfresco Customer Success Partner of the Year Americas. This award comes on the heels of winning Partner of the Year Americas five times.
Exceptional performance throughout the year was seen from Zia on new Alfresco accounts, customer service, and innovative product development on the Alfresco platform. Most importantly, Zia maintained a 100% retention rate of their Alfresco customers. They continue to create and implement valuable business solutions for customers worldwide, build enterprise offerings integrating Alfresco with other technologies, and grow their team of thought leaders.
"Being named Alfresco Customer Success Partner of the Year is an honor for the entire Zia team," said Mike Mahon, CEO of Zia Consulting. "We continue to be dedicated to our partnership with Alfresco. Together we provide unique solutions and remain committed to delivering business value to customers. This allows us to grow our number of new customers while supporting existing customers with innovative new content services. We look forward to a continued partnership with this industry-leading company.”
"As a longstanding Strategic Certified Alfresco partner, we are pleased to name Zia Consulting our Americas Customer Success Partner of the Year 2018," said Bernadette Nixon, chief executive officer at Alfresco. "Zia's commitment to providing exceptional customer service and robust business solutions built on the Alfresco Digital Business Platform helps to maintain strong customer relationships and drive new business."
Across the entire Alfresco platform—Content, Process, and Governance Services—Zia Consulting offers a variety of professional services, application integration and training to help customers manage and connect with content anywhere. Their services range from designing, customizing, implementing, and integrating content management in business applications.
“As always, we are committed to delivering world-class business solutions that build on the Alfresco platform,” said Ryan McVeigh, managing partner at Zia. “Whether it’s our work in the mortgage, manufacturing, and insurance industries, or our back office and government solutions, we are dedicated to continuously developing and strengthening our partnership with Alfresco.”
More than 1,300 industry-leading organizations have built solutions on Alfresco allowing them to innovate, be responsive and competitive. Founded in 2005, Alfresco has U.S. headquarters in San Mateo, California and European headquarters in Maidenhead, UK. Across multiple agencies, departments and companies, Zia is the leading provider of Alfresco business solutions to help clients become a content connected enterprise.
Zia Consulting is an award-winning system integrator of content management, process management, document capture, and cloud sharing technologies. We address the needs of enterprises to better manage, process, and secure documents by automating business processes and enhancing information governance. Our vertical accelerators for insurance, mortgage, accounting, manufacturing, and more are utilized by some of the world's largest enterprises to reduce costs, increase efficiency, and mitigate risk.