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    2015 Black Book Survey Announces Kareo, Inc As Leading Vendor for Integrated Health Records, Practice Management and Physician Billing Solutions, Third Consecutive Year

    June 08, 2015Surveyed practice management, integrated EHR and doctor practice billing services users narrowed down an elite group of systems vendors across probing key performance indicators from a crowded field of over 20 complex medical software firms. As thousands of physician practices still scramble to select and implement records systems or exchange out original EHR choices, current adopters identify the firms that deliver on implementation success, reimbursement improvements, productivity, outcomes, meaningful use achievement, connectivity and crucial stimulus fund requirements.

    Cloud-Based Electronic Health Record firms sweep top physician satisfaction rankings for Small and Solo Practices, reveals 2015 Black Book survey

    Cloud-Based Electronic Health Record firms sweep top physician satisfaction rankings for Small and Solo Practices, reveals 2015 Black Book surveyMay 27, 2015Nearly seven of ten small and single physician practices have affirmed their confidence in web-based EHR systems, as the more human aspects of third generation EHR usability come into play and connectivity issues remain unresolved. With meaningful use attestations and multiple system replacements behind them, independent doctors intensify product loyalty for open cloud platforms systems to improve financial results, clinical outcomes and increase patient satisfaction.

    Tide Is Turning On Inpatient EHR User Experience, Hospitals Praise The Foci Of Allscripts, Cerner And CPSI On Developing Total Stakeholder Satisfaction, Reports Black Book

    Tide Is Turning On Inpatient EHR User Experience, Hospitals Praise The Foci Of Allscripts, Cerner And CPSI On Developing Total Stakeholder Satisfaction, Reports Black BookMarch 18, 20152014 was a disconcerted year on the hospital IT landscape with system replacements, outages, vendor cost run ups, provincial connectivity siloes, and even CIOs moonlighting as dedicated EHR vendor channel sales to other providers. As the EHR substitutions, consolidations and meaningful use uncertainties resolve in 2015, the client satisfaction spectrum still appears to be running between those hospitals with high contentment and functionality, to hospitals unmistakably stuck with systems nominally operative with implementation delays, mounting add-on charges, patient care interruptions, meaningful use snafus, garden walled networks and interoperability disconnects.

    2015 Top Black Book Electronic Health Records (EHR) Systems Announced for Dermatology

    March 05, 2015Surveyed EHR users narrowed down an elite group of systems vendors across probing key performance indicators from a crowded field of over 137 dermatology specialty software firms. As thousands of physician practices still scramble to select and implement records systems or exchange out original EHR choices, current adopters identify the firms that deliver on implementation success, productivity, outcomes, meaningful use achievement, connectivity and crucial stimulus fund requirements.

    Population Health, Accountable Care Payment Reform, and Analytics Lift the Mired Payer BPO Market towards $8.0B, Black Book Survey

    Population Health, Accountable Care Payment Reform, and Analytics Lift the Mired Payer BPO Market towards $8.0B, Black Book SurveyMarch 03, 2015The health payer outsourcing industry anticipated whopping gains from the expansion of health insurance access to more than 30 million Americans but post-ACA deals ran lackluster in contrast to the stakeholder expectations revealed in a 2013 Black Book poll. However, a new health plan BPO marketplace is emerging, driven by the urgencies for claims processing modernization, big data aggregation, member information security, population health and business intelligence, rebooting the industry and signifying a 22% year-to-year increase, the majority of new contracts being linked to these revolutionary business process outsourcing services.

    System Breaches and Data Security Alarms Impede 2015 Outsourcing Growth in Payer Information Technology Sector, Black Book Surveys Health Plans on Vendor Satisfaction

    March 03, 2015With nearly $7B in information technology outsourcing contracts approaching renewal, incumbent ITO vendors are tasked with enhancing the protection of client health plans and their members from data breaches while meeting expectations for modernizing payer financial and administrative systems. An intensely competitive landscape of primarily offshore vendors aims to capture a piece of a potential $60B payer ITO market by 2017, according to Black Book’s 2015 survey of health plan IT leaders and suppliers.

    Healthcare Research Firm Toughens Survey Standards as More CIOs Reap the Profits of Reselling Vendor Software

    Healthcare Research Firm Toughens Survey Standards as More CIOs Reap the Profits of Reselling Vendor SoftwareFebruary 20, 2015Black Book™, recognized as a leader in crowdsourced perception polling on hundreds of healthcare managed services and technology products announced today that current and future Electronic Health Record survey results will be rigidly audited to remove ballots cast by provider organizations that serve as the resellers, VARs and/or channel partners. By constantly culling conflicts of interest, Black Book continues its commitment to impartial product and service evaluations with the patient at the center of its business model.

    Health Information Exchanges vendors prove tech fitness but only a fraction of initiatives will cross siloes to achieve real interoperability by 2017, reveals Black Book

    Health Information Exchanges vendors prove tech fitness but only a fraction of initiatives will cross siloes to achieve real interoperability by 2017, reveals Black BookFebruary 17, 2015In 2004, President George W. Bush decreed that within ten years, the US would achieve an environment of shared, private and authorized electronic health records, but as the ten year mark came and passed, Black Book’s latest HIE stakeholder survey discovered such a secure, robust exchange of US patient records is undeniably at least another ten years out. New federal grants aim to resuscitate failing state and regional public HIEs, but a growing number of IT vendors are drastically cutting further interoperability research and development funding.

    Financially Overwhelmed Hospitals Ditching Fragmented, Niche RCM Solutions for Comprehensive, end-to-end Outsourcing Service Vendors, says Latest Black Book Poll

    Financially Overwhelmed Hospitals Ditching Fragmented, Niche RCM Solutions for Comprehensive, end-to-end Outsourcing Service Vendors, says Latest Black Book PollNovember 19, 2014Responding to the demand for consolidated revenue cycle management outsourcing options, a sundry of small niche vendors, from eligibility experts to patient bill estimators, are seeking shelter under larger RCM organizations as reimbursement reforms and value-based models currently being carved out will make it more difficult for many marginalized RCM solutions to survive without joint ventures or acquisition. Black Book Market Research’s annual Satisfaction Survey of all RCM stakeholders discovered that nearly half (45%) of the nation’s struggling hospitals plan on diving deep into full RCM outsourcing

    CFOs Stress Need for Next Generation RCM Tools but Hefty MU Investments Deplete Many Hospital’s Cash Reserves, Black Book Survey Reports

    CFOs Stress Need for Next Generation RCM Tools but Hefty MU Investments Deplete Many Hospital’s Cash Reserves, Black Book Survey ReportsNovember 03, 2014Seventy-nine percent of hospital CFOs running outdated financial systems say they nervously face the coming year without evolved Revenue Cycle tools. Continued meaningful use expenses for EHR, HIE, analytics, portals and mobile apps are hitting hospitals hard as changes in payment models based on patient compliance, pricing transparency, and population health demand even more capital.

    Hospital Nurses Forced to Develop Creative Workarounds to Deal with EHR System Flaws; Outdated Technologies and Lack of Interoperability, Reveals Black Book

    Hospital Nurses Forced to Develop Creative Workarounds to Deal with EHR System Flaws; Outdated Technologies and Lack of Interoperability, Reveals Black BookOctober 17, 2014The most instrumental stakeholders of hospital EHR success are undeniably nurses, yet 98% of licensed RN’s agree that they have never been included in hospital technology decisions or design. 13,650 US nurses, a group rarely surveyed as the prime users of inpatient technologies, responded to Black Book’s Q3 2014 EHR Loyalty Poll addressing the difficulties of systems selected by non-clinicians and the impact on patient care.

    16 Black Book award winners showcase top ranked coding and revenue cycle products and services at 86th AHIMA Convention and Exhibit

    September 26, 2014The number of outsourced coding and revenue cycle management initiatives have doubled over a years’ time as the number of hospitals confront the challenges of implementing suitable solutions before the 2015 ICD-10 deadline, according to the recently published Black Book™ surveys of hospital technology and physician leaders. This week many of those leaders will gather at the Association of Health Information Management Association Convention in San Diego.

    Cerner's acquisition of Siemens Healthcare IT creates highly positive buzz for clients and employees, reveals Black Book survey

    Cerner's acquisition of Siemens Healthcare IT creates highly positive buzz for clients and employees, reveals Black Book surveySeptember 19, 2014Black Book polled the information technology leadership from current Cerner and Siemens inpatient EHR and HIT clients, as well as employees, to ascertain insider sentiments and a crowdsourced outlook into the culture of the merging platforms. Stakeholders are profoundly confident that the united forces will drive industry advancements in clinical decision support, population health innovation, and the exchange of secure health data records.

    American Hospitals Are Vastly Unprepared for Ebola Patients, Reveals Black Book™ Survey of Emergency Physicians, Nurses and Infection Control Practitioners

    American Hospitals Are Vastly Unprepared for Ebola Patients, Reveals Black Book™ Survey of Emergency Physicians, Nurses and Infection Control PractitionersAugust 27, 2014A Black Book survey of nearly 1,000 hospital executives and clinical leaders probed emergency preparedness and infectious disaster resource capabilities including technology and services. The resulting responses uncovered ten common yet precarious situations that collectively restrict nearly all U.S. hospitals regardless of size or location to efficaciously diagnose, isolate and treat even a single Ebola patient while protecting its workforce and other patients.