New PremierPoint Solutions Whitepaper Unveils “Zero-Touch Solution” to Automating SharePoint User Requests

Share Article

PremierPoint Solutions has released a whitepaper that presents a “zero-touch solution” to automating the creation of new SharePoint sites, as well as making changes to existing SharePoint sites, while ensuring that an organization’s standards, compliance, uniformity and taxonomy remain intact.

Photo of Jeff Cate, President of PremierPoint Solutions

Jeff Cate

Each step of the SharePoint site request or change-request process can be handled automatically, and in such a way that an administrator never has to touch it but is still able to maintain full control over the process.

PremierPoint Solutions has released a whitepaper that presents a “zero-touch solution” to automating the creation of new SharePoint sites, as well as making changes to existing SharePoint sites, while ensuring that an organization’s standards, compliance, uniformity and taxonomy remain intact.

The free whitepaper is titled “Change Automation—A Zero-Touch Solution to Handling User-Requested SharePoint Changes” and can be downloaded at PremierPoint Solutions’ website.

The centerpiece of this solution is a SharePoint add-on called ChangeBot, a site provisioning and governance assistant that can handle every phase of the change-request process automatically. It transforms the way organizations manage site creation and change in their SharePoint infrastructure.

ChangeBot enables authorized users to request the type of site they need, and initiate a process of automatic approval, site creation, governance and uniformity according to their pre-set stipulations—lifting the burden of manual site creation off the IT team. It also can automate the process of many common change requests from users.

“Each step of the SharePoint site request or change-request process can be handled automatically, and in such a way that an administrator never has to touch it but is still able to maintain full control over the process,” said Jeff Cate, president of PremierPoint Solutions.

According to Cate, most SharePoint users cannot provision new SharePoint sites, increase their storage quotas, activate a SharePoint feature or even change permissions. Instead, users must submit requests for these things to the SharePoint farm administrator, or, in some cases, to the organization’s help desk.

The farm administrator must then follow whatever policies and procedures his or her company requires, and fulfill the user’s request. Once fulfilled, the administrator notifies the user that the request is complete.

There are some common problems that users and administrators experience with this process, including a significant amount of hands-on manual effort; time-consumption; backlog pressure; user frustration due to slow turn-around times; and the prospect of inadequate record keeping about what change was requested, by whom, and the results of the request.

With ChangeBot, an approved user or site owner can select from pre-configured templates to find the exact change he or she needs. This initiates the automated process of approval and the workflow that accomplishes the task—with governance and uniformity standards automatically enforced.

Based in Nashville, Tenn., PremierPoint Solutions is a Microsoft Certified Partner and a nationwide leader in expert-led in-person and online public classes on SharePoint products and technologies. The company’s software division professionally develops high-quality commercial add-ons for SharePoint.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Don Beehler

Donna Cate
Visit website

Media

ChangeBot logoPremierPoint Solutions Logo