Fort Collins, Colorado (PRWEB) October 29, 2013
Center Partners has selected Tom Maddux to be the company’s first ever President. The Fort Collins, CO based domestic call center chose Maddux for the new position because of his unique operational and leadership experience. Tom will begin immediately, working alongside COO Chris Kneeland and new Center Partners CEO Jim Dunn.
Tom Maddux is also an industry veteran having held executive leadership positions in international BPO and KPO companies, latterly as VP of Global Emerging Markets (Retail, Auto, Hospitality, Logistics, Healthcare, and Government) for Convergys. He has sold and/or managed numerous international BPO/KPO deals, for numerous Fortune 500 companies and was Group President at SITEL and Apex CoVantage and held executive roles at BISYS, Wachovia and American Security Group, a subsidiary of Fortis.
Center Partners is a leading provider of high value contact center and web self-service solutions for consultative sales, customer service, technical support, outbound campaigns, and order entry/fulfillment. They work within multiple industries including retail, financial services, consumer electronics, telecommunications and wireless services. The company has 4,000 employees in 6 locations across Colorado, Idaho and Washington. It is a subsidiary of Kantar, the parent company for WPP's market research companies.