Infinity Contact Upgrades Its Inside Sales Team Competitive Differentiators; Product Launch of Automotive Dealership and Small Business Master Contact Database

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Product Launch of Automotive Dealership and Small Business Master Contact Databases

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Infinity Contact, Inc. today announced the launch of two new products to help companies get more customers.

InfinityADS(TM) is an automotive dealership database system comprised of 18,000+ franchise dealerships, 30,000+ independents, 30,000+ after market service providers, and 2,000 digital automotive technology & service providers.

InfinitySMB(TM) is a small business buyer database of more than a million small and medium businesses comprised of small business financial services, technology, software, information technology, and Internet service buyers.

"Companies are looking to upgrade their GoToMarket sales and customer retention tactics," explains Tom Leidigh, CEO of Infinity Contact, Inc. "We've made significant investments to help our clients engage customers across multiple channels online and offline the way they want to be engaged throughout the customer acquisition and service process."

The Infinity master contact databases have been compiled and are annually verified by Infinity. On a daily basis, Infinity completes 5,500 contact record updates resulting in more than $70,000 in new sales revenues for clients.

"Investments in contact data, customer analytics, and social CRM technology infrastructure is all about improving sales ROI," explains Mr. Leidigh. "Sales execution is our core, and we've evolved our contact services platform to enhance sales campaigns with multichannel services and advanced data analytics reporting which serve as the cornerstone of the Infinity Buyerlytics program."

In addition to the database product launch, Infinity Contact has upgraded its customer contact center service capabilities with enhanced unified communications that will aide in managing chat, email, web, inbound, outbound and blended customer contacts.

"The technology advances provide a competitive advantage for each client through customized, targeted campaigns and advanced data analytics that drive sales through better understanding customer preferences and buying history," commented Greg Best, Chief Information Officer. "It's all about building engaging customer relationships."

About Infinity Contact, Inc.
The entire Infinity Contact organization has a singular focus: we partner with our clients to Get Customers, Keep Customers.

Founded in 1996, Infinity Contact is the sales & customer service team for some of America's most admired companies and is recognized as a top place to work in Iowa and Michigan.

From strategic sales campaign planning, to customer data analytics, to customer acquisition and customer loyalty programs based on predictive modeling, Infinity Contact delivers customer acquisition and customer retention results in the most cost efficient and professional manner possible. Over the past three decades we have helped market leaders develop new markets and launch new products.

Competencies: B2B Customer Acquisition System, Outsourced B2B Sales, SMB Sales Leadership, Selling to the SMB Buyer, Multi-Channel Sales Campaigns, Customer Service Lifecycle Touchpoint Retention Loyalty Programs.

Media Contact: Brianna Chyma @ 1-319-378-1400

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Charles Bedard