Hampton, NH (PRWEB) November 25, 2013
Technology Business Research, Inc.’s (TBR) Global Delivery Market Landscape has tracked the growth of onshore and offshore resources of the largest IT services firms for three years, and the recent semiannual update shows that, contrary to their traditional multinational competitors, India-based firms increased hiring of onshore resources at 12.9% in 2013. Systems integrators (SIs) — Accenture, Atos, Capgemini, CSC and Xerox Services — as well as SIs with support and maintenance — Dell, HP, IBM and T-Systems — reduced headcount in onshore locations over the same time period.
TBR analysts believe headcount at multinational firms slowed due to a shift in priorities toward revenue expansion in emerging markets and a focus on cloud computing. “IT services vendors are moving beyond the era of labor arbitrage and there is an increased focus on profitability via a reduction in headcount and the emerging use of IP-backed assets and automation,” said Bozhidar Hristov, analyst in the Professional Services practice. “Basically, the nonlinear model will succeed at the expense of revenue expansion.”
However, Indian firms that have typically been fast followers are changing tactics and building consulting capabilities, particularly to deliver high-value engagements and cloud-led solutions in mature onshore markets.
TBR’s research outlines the increasing importance of India-based providers’ investments in automation solutions, which aim to decouple revenue and headcount, increase profitability and ultimately enable further investment in automation tools. In-depth vendor profiles address present and future states of the market by providing detailed SWOT analyses, efficiency metrics and geographic footprints, as well as other detailed data.
The Global Delivery Market Landscape, now in its sixth iteration, furthers TBR’s ongoing examination of market dynamics governing the global IT services market. By applying TBR’s business lens to the strategies of the industry’s 14 largest vendors, the report gives a holistic view of market drivers, growth and profit drivers, attrition and utilization rates at onshore and low-cost locations, profit and headcount metrics, service line headcount and revenue, as well as geographic distribution. This information will help IT services firms understand the opportunities and challenges of operating delivery centers across the major global geographies and provide actionable insight and strategies that translate into competitive advantage.
For more information about the Global Delivery Market Landscape or to purchase the report, please contact please contact Alison Crawford, senior marketing manager, at 603.758.1838 or alison.crawford(at)tbri(dot)com, or James McIlroy, vice president of sales, at 603.758.1813 or mcilroy(at)tbri(dot)com.
Technology Business Research, Inc. is a leading independent technology market research and consulting firm specializing in the business and financial analyses of hardware, software, professional services, telecom and enterprise network vendors, and operators. Serving a global clientele, TBR provides timely and actionable market research and business intelligence in a format that is uniquely tailored to clients’ needs. Our analysts are available to further address client-specific issues or information needs on an inquiry or proprietary consulting basis.
TBR has been empowering corporate decision makers since 1996. For more information, please visit http://www.tbri.com.