Accessibility Statement Skip Navigation
  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing
  • Login
  • GDPR
  • Create a Free Account
Return to PRWeb homepage
  • News
  • Resources
  • Contact
When typing in this field, a list of search results will appear and be automatically updated as you type.

Searching for your content...

No results found. Please change your search terms and try again.
  • News in Focus
      • Browse News Releases

      • All News Releases
      • Multimedia Gallery

      • All Multimedia
      • All Photos
      • All Videos
  • Business & Money
      • Auto & Transportation

      • Aerospace, Defense
      • Air Freight
      • Airlines & Aviation
      • Automotive
      • Maritime & Shipbuilding
      • Railroads and Intermodal Transportation
      • Supply Chain/Logistics
      • Transportation, Trucking & Railroad
      • Travel
      • Trucking and Road Transportation
      • View All Auto & Transportation

      • Business Technology

      • Blockchain
      • Broadcast Tech
      • Computer & Electronics
      • Computer Hardware
      • Computer Software
      • Data Analytics
      • Electronic Commerce
      • Electronic Components
      • Electronic Design Automation
      • Financial Technology
      • High Tech Security
      • Internet Technology
      • Nanotechnology
      • Networks
      • Peripherals
      • Semiconductors
      • View All Business Technology

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Financial Services & Investing

      • Accounting News & Issues
      • Acquisitions, Mergers and Takeovers
      • Banking & Financial Services
      • Bankruptcy
      • Bond & Stock Ratings
      • Conference Call Announcements
      • Contracts
      • Cryptocurrency
      • Dividends
      • Earnings
      • Earnings Forecasts & Projections
      • Financing Agreements
      • Insurance
      • Investments Opinions
      • Joint Ventures
      • Mutual Funds
      • Private Placement
      • Real Estate
      • Restructuring & Recapitalization
      • Sales Reports
      • Shareholder Activism
      • Shareholder Meetings
      • Stock Offering
      • Stock Split
      • Venture Capital
      • View All Financial Services & Investing

      • General Business

      • Awards
      • Commercial Real Estate
      • Corporate Expansion
      • Earnings
      • Environmental, Social and Governance (ESG)
      • Human Resource & Workforce Management
      • Licensing
      • New Products & Services
      • Obituaries
      • Outsourcing Businesses
      • Overseas Real Estate (non-US)
      • Personnel Announcements
      • Real Estate Transactions
      • Residential Real Estate
      • Small Business Services
      • Socially Responsible Investing
      • Surveys, Polls and Research
      • Trade Show News
      • View All General Business

  • Science & Tech
      • Consumer Technology

      • Artificial Intelligence
      • Blockchain
      • Cloud Computing/Internet of Things
      • Computer Electronics
      • Computer Hardware
      • Computer Software
      • Consumer Electronics
      • Cryptocurrency
      • Data Analytics
      • Electronic Commerce
      • Electronic Gaming
      • Financial Technology
      • Mobile Entertainment
      • Multimedia & Internet
      • Peripherals
      • Social Media
      • STEM (Science, Tech, Engineering, Math)
      • Supply Chain/Logistics
      • Wireless Communications
      • View All Consumer Technology

      • Energy & Natural Resources

      • Alternative Energies
      • Chemical
      • Electrical Utilities
      • Gas
      • General Manufacturing
      • Mining
      • Mining & Metals
      • Oil & Energy
      • Oil and Gas Discoveries
      • Utilities
      • Water Utilities
      • View All Energy & Natural Resources

      • Environ­ment

      • Conservation & Recycling
      • Environmental Issues
      • Environmental Policy
      • Environmental Products & Services
      • Green Technology
      • Natural Disasters
      • View All Environ­ment

      • Heavy Industry & Manufacturing

      • Aerospace & Defense
      • Agriculture
      • Chemical
      • Construction & Building
      • General Manufacturing
      • HVAC (Heating, Ventilation and Air-Conditioning)
      • Machinery
      • Machine Tools, Metalworking and Metallurgy
      • Mining
      • Mining & Metals
      • Paper, Forest Products & Containers
      • Precious Metals
      • Textiles
      • Tobacco
      • View All Heavy Industry & Manufacturing

      • Telecomm­unications

      • Carriers and Services
      • Mobile Entertainment
      • Networks
      • Peripherals
      • Telecommunications Equipment
      • Telecommunications Industry
      • VoIP (Voice over Internet Protocol)
      • Wireless Communications
      • View All Telecomm­unications

  • Lifestyle & Health
      • Consumer Products & Retail

      • Animals & Pets
      • Beers, Wines and Spirits
      • Beverages
      • Bridal Services
      • Cannabis
      • Cosmetics and Personal Care
      • Fashion
      • Food & Beverages
      • Furniture and Furnishings
      • Home Improvement
      • Household, Consumer & Cosmetics
      • Household Products
      • Jewelry
      • Non-Alcoholic Beverages
      • Office Products
      • Organic Food
      • Product Recalls
      • Restaurants
      • Retail
      • Supermarkets
      • Toys
      • View All Consumer Products & Retail

      • Entertain­ment & Media

      • Advertising
      • Art
      • Books
      • Entertainment
      • Film and Motion Picture
      • Magazines
      • Music
      • Publishing & Information Services
      • Radio & Podcast
      • Television
      • View All Entertain­ment & Media

      • Health

      • Biometrics
      • Biotechnology
      • Clinical Trials & Medical Discoveries
      • Dentistry
      • FDA Approval
      • Fitness/Wellness
      • Health Care & Hospitals
      • Health Insurance
      • Infection Control
      • International Medical Approval
      • Medical Equipment
      • Medical Pharmaceuticals
      • Mental Health
      • Pharmaceuticals
      • Supplementary Medicine
      • View All Health

      • Sports

      • General Sports
      • Outdoors, Camping & Hiking
      • Sporting Events
      • Sports Equipment & Accessories
      • View All Sports

      • Travel

      • Amusement Parks and Tourist Attractions
      • Gambling & Casinos
      • Hotels and Resorts
      • Leisure & Tourism
      • Outdoors, Camping & Hiking
      • Passenger Aviation
      • Travel Industry
      • View All Travel

  • Policy & Public Interest
      • Policy & Public Interest

      • Advocacy Group Opinion
      • Animal Welfare
      • Congressional & Presidential Campaigns
      • Corporate Social Responsibility
      • Domestic Policy
      • Economic News, Trends, Analysis
      • Education
      • Environmental
      • European Government
      • FDA Approval
      • Federal and State Legislation
      • Federal Executive Branch & Agency
      • Foreign Policy & International Affairs
      • Homeland Security
      • Labor & Union
      • Legal Issues
      • Natural Disasters
      • Not For Profit
      • Patent Law
      • Public Safety
      • Trade Policy
      • U.S. State Policy
      • View All Policy & Public Interest

  • People & Culture
      • People & Culture

      • Aboriginal, First Nations & Native American
      • African American
      • Asian American
      • Children
      • Diversity, Equity & Inclusion
      • Hispanic
      • Lesbian, Gay & Bisexual
      • Men's Interest
      • People with Disabilities
      • Religion
      • Senior Citizens
      • Veterans
      • Women
      • View All People & Culture

  • Hamburger menu
  • Cision PRWeb provides efficient communication tools to continuously engage with target audiences across multiple online channels
  • Create a Free Account
    • ALL CONTACT INFO
    • Contact Us


      11AM ET Sunday – 8PM ET Friday

  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • News in Focus
    • Browse All News
    • Multimedia Gallery
  • Business & Money
    • Auto & Transportation
    • Business Technology
    • Entertain­ment & Media
    • Financial Services & Investing
    • General Business
  • Science & Tech
    • Consumer Technology
    • Energy & Natural Resources
    • Environ­ment
    • Heavy Industry & Manufacturing
    • Telecomm­unications
  • Lifestyle & Health
    • Consumer Products & Retail
    • Entertain­ment & Media
    • Health
    • Sports
    • Travel
  • Policy & Public Interest
  • People & Culture
    • People & Culture
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR
  • Send a Release
  • Sign up
  • Log in
  • Resources
  • RSS
  • GDPR

Callnovo China Call Center Announces Milestone of Having 3,000 Call Center Agents in China
  • USA - English


News provided by

Callnovo

Jul 02, 2013, 03:00 ET

Share this article

Share toX

Share this article

Share toX

Guangzhou, Guangdong, China (PRWEB) July 02, 2013 -- Callnovo (http://www.callnovo.com), a leading Chinese call center provider, announces today that they now have 3,000 call center agents in China.

After more than eight years of overseas market development and more than 10 years of steady operation in China, Callnovo has now reached a milestone of having 3,000 call center agents in China. During the past 10 years, Callnovo has attracted Chinese domestic clients outsourcing 2,000+ call center agent positions to Callnovo’s center. What really makes Callnovo outstanding is that they have a great number of overseas clients of all sizes from the US, Canada, Europe, and Australia in many different verticals, including Telecom, E-Commerce, IT, Fashion, Real Estate, Education, Retail, and Visa Services. Callnovo is especially proud of being able to offer a high level of call center services to these foreign companies at the very competitive price.

From the basic small project handled by only one agent to the more demanding large project that may require as many as 100+ full-time agents, Callnovo’s overseas project team delivers outstanding service from end to end. Providing up-to-date, convenient, and powerful IT tools at no extra cost to clients, Callnovo’s professionalism has been widely recognized throughout the industry.

More and more Western companies are entering China because its B2B and B2C markets are growing rapidly. Western companies are exploring new ways to improve their operational efficiency (https://www.youtube.com/watch?v=SBwrHzkACa4), and Callnovo’s virtual assistant service is particularly welcome by many that are entering the Chinese market for the first time.

Callnovo’s team is particularly skilled at quickly applying the most advanced call center technologies and expertise to all client projects and meeting and even exceeding their business requirements, including live chat, back office, and both inbound and outbound calling, while keeping costs low. Specifically, Callnovo offers a wide range of fancy add-ons and powerful features to clients, such as open-source CRM, remote screen monitor, IVR, multiple-way calling, conference room, music-on-hold, agent call live monitor or live whisper, Ads-source tracking, queue analysis, cloud-based spreadsheet, and much more. With all these up-to-date technology tools provided at no extra cost, clients really enjoy working with the Callnovo team because of their exceptional results. “Helping clients grow while keeping the cost low is essential for our clients. Outsource your call center to Callnovo China Call Center and be assured that we know how to fully utilize our Call Center manpower and technology to achieve that,” Said Denise Chan, Director of Callnovo’s overseas market.

With five call center locations and 3,500+ call center seats in five cities (Guangzhou, Chengdu, Shanghai, Changsha, and Yueyang) across China, Callnovo is determined to offer global clients the best call center resources, including flexible options in human resources and language, a reliable IT facility, amicable management, consistent service quality, advanced technology, and a fair price. Callnovo will invest even more in agent training and call center technology enhancement to maintain its reputation as the best China Call Center team that is dedicated to not only domestic clients but also to clients around the world.

To find out more about Callnovo, please visit the company at http://www.callnovo.com.

Callnovo is a Canadian-managed offshore contact center service provider with 3,000+ call center agents. With core call centers located in Guangdong and Hunan, China, Callnovo offers Chinese Mandarin/Cantonese services and focuses on working for overseas SME and Enterprise clients (clients are mostly from the US, Canada, Europe, and Hong Kong). Callnovo specializes in a wide spectrum of industries, such as Telecom and IT, Insurance, Visa and Immigration, E-Commerce, Energy, Food, Real Estate, Luxury, and Fashion. In addition, Callnovo also offers competitive MULTILINGUAL one-stop call center solutions upon request.

Callnovo at a Glance
    LANGUAGES: Mandarin, Cantonese, English, Filipino, Thai, Vietnamese
    KEY BENEFITS: One-Stop Solution, Cost-Effective, Friendly, Cloud-Platform
    HOURS OF OPERATION: 24 Hours, 365 Days
    SERVICES PROVIDED: Customer Service, Virtual Assistant, Outbound Lead Generation, Outbound Appointment Setting, Inbound and Outbound Sales, Back Office, Tech Support, Social Media Management, Data Entry, Desktop Search
    CHANNELS HANDLED: Phone, IVR, Email, Web, Social Media
    NUMBER OF SEATS: 3,500+

Denise Chan, Callnovo, +1.416.479.0416x8011, [email protected]

Modal title

Callnovo Logo
Callnovo Logo
Callnovo Inbound Team
Callnovo Inbound Team
Callnovo Outbound Team
Callnovo Outbound Team
Callnovo Team in Nanjing 2nd Service Outsourcing Expo
Callnovo Team in Nanjing 2nd Service Outsourcing Expo
Callnovo Company Profile
View PDF
Callnovo Company Profile
Callnovo Logo Callnovo Inbound Team Callnovo Outbound Team Callnovo Team in Nanjing 2nd Service Outsourcing Expo Callnovo Company Profile

Contact PRWeb

  • 11AM ET Sunday – 8PM ET Friday
  • Contact Us

About PRWeb

  • About PRWeb
  • Partners
  • Partnership Programs
  • Editorial Guidelines
  • Resources

Why PRWeb

  • Why PRWeb
  • How It Works
  • Who Uses It
  • Pricing

Accounts

  • Create a Free Account
  • Log in
  • Contact Us

Do not sell or share my personal information:

  • Submit via [email protected] 
  • Call Privacy toll-free: 877-297-8921

Contact Cision

Products

About

My Services
  • All News Releases
  • Online Member Center
  • ProfNet
Cision Distribution Helpline
888-776-0942
  • Legal
  • Site Map
  • RSS
  • Cookie Settings
Copyright © 2025 Cision US Inc.