The Call Center Corporation and Coginov are Excited to Announce the Product Launch of a Revolutionary Web-Based Tool for Call Centers
Denver, CO (PRWEB) July 11, 2013 -- The Call Center Corporation, providers of superior call center products and expertise, and Coginov, a leader in semantic search-based products and technologies, are proud to announce the release of a revolutionary web-based tool for call centers. To celebrate the momentous occasion, The Call Center Corporation will host a free presentation on the https://www..gotomeeting.com/register/960051927 [launch __title__ ] of this product on Wednesday, July 23rd at 11am MDT. The guest speakers of this event include Fred Stacey, COO of The Call Center Corporation and Yves Salembier, Co-Founder of Coginov, Inc.
The Call Center Corporation will be launching a product that not only will change the landscape of call center agent interaction, but will also change the overall scope of customer engagement and what it means to those in the industry. This tool will not only allow agents to offer better customer service and satisfaction, but also assist companies in learning more about their customers’ needs.
Professionals of all levels within the call center industry who attend this ground-breaking presentation will be the first to attend the revealing of a technology that gives agents the ability to efficiently interact with customers, but also quickly answer questions with ease and accuracy through the assistance of a knowledge base powered by Coginov’s acclaimed API.
Those who attend this informative presentation can expect to learn about the product, how it works, how it can be easily implemented into a call center’s processes, and also how it can increase customer retention and satisfaction by 200-300%.
To attend this free and exciting event, please follow this https://www..gotomeeting.com/register/960051927 [ link __title__ ] to register
About thē Call Center Corporation
thē Call Center Corporation, a Bederman company, offers call center technology solutions. One of a group of subsidiaries owned by thē Corporation, and created to fill the gap between call center software providers and customer needs in the call center market, thē Call Center Corporation is a new kind of call center solutions provider. thē Call Center Corporation recognizes customer requirements, suggests solutions from a portfolio of only highly rated products, and helps customers implement technology to improve efficiency, effectiveness and return on investment. A customer centric company and constantly aiming to improve its product line and service offerings, also presents many articles on call center profitability. thē Call Center Corporation is constantly adding to its portfolio of call center products and services. Interested clients can apply to be considered at thesoftwarecorp.com/client-applications. Visit thecallcentercorp.com or call 877-499-7012 to find out more.
About Coginov
Coginov, Inc. is a leader in semantic search-based products and technologies. The company’s uniqueness comes from the advance language and heuristic rule-based algorithms that that have been developed and refined after more than thirty man years of R&D. At the core of the company’s product portfolio is the CoginovAPI, a revolutionary semantic analysis engine that can be licensed by software vendors and large organization that need advanced text analysis for email management, enterprise content management, and social media monitoring.
Fred Stacey, the Corporation, 877-499-7012, [email protected]
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