Al-Anon Meeting Information for Friends and Families Affected by Someone’s Alcoholism is Now Available 24/7 by Telephone

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Al-Anon’s new, automated telephone feature is now available to help those affected by someone else’s problem drinking, to find an Al-Anon meeting near them.

Strength and hope for friends and families of problem drinkers

Al-Anon Family Groups

We are very excited to offer around-the-clock service to our callers seeking Al-Anon meetings to deal with a friend or loved one’s alcoholism.

For anyone whose life has been affected by someone else’s alcoholism, there is help available in a local Al-Anon meeting. Finding a meeting in the U.S. or Canada is now easier than ever with the addition of an automated feature to the Al-Anon meeting information telephone line, 1-888-4AL-ANON (1-888-425-2666).

Until recently, Al-Anon meeting information, available by telephone, was constrained to the business hours of the Al-Anon World Service Office, Monday – Friday 8 a.m. to 6 p.m. ET. The new automated feature, however, is accessible 24 hours a day, 7 days a week.

“We are very excited to offer around-the-clock service to our callers seeking Al-Anon meetings to deal with a friend or loved one’s alcoholism,” said Pamela Waters, Information Analyst at Al-Anon’s World Service Office. “We’ve always had local Al-Anon meeting information available 24/7 on our Web site, but some people do not have internet access, or they prefer to receive the information by phone. With the new automated feature of our telephone service, we can transcend the boundaries of time zones and the working hours of our telephone operators,” said Walters.

“Our live operators remain available during the business hours of our World Service Office in Virginia Beach, Virginia, but the automated service can now fill in on nights, weekends, and holidays, when help may be needed,” Pamela Walters said. “Whether a caller locates an Al-Anon meeting by speaking to one of our staff members during business hours, or by the automated service, meeting information is available in English, Spanish, and French,” said Walters.

Alateen meeting information, for younger family members affected by someone else's drinking, remains available exclusively through Al-Anon’s staff phone operators during business hours.

Al-Anon Family Groups are for families and friends who have been affected by the problem drinking of someone close to them. Nearly 16,000 local groups meet every week throughout the U.S., Canada, Bermuda, and Puerto Rico. Al-Anon Family Groups meet in more than 130 countries, and Al-Anon literature is available in more than 40 languages. Al-Anon Family Groups have been offering strength and support to families and friends of alcoholics since 1951. Al-Anon Family Group Headquarters, Inc. acts as the clearinghouse worldwide for inquiries from those who need help or want information about Al-Anon Family Groups and Alateen, its program for teenage members.

For more information about Al-Anon Family Groups, go to, or read a copy of "Al-Anon Faces Alcoholism 2013." Find a local meeting by calling toll-free: 1-888-4AL-ANON.

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