The Call Center Corporation and Coginov are Excited to Announce a Presentation on the Launch of a Revolutionary Customer Engagement Chat Tool for Call Centers
New York, NY (PRWEB) July 20, 2013 -- The Call Center Corporation, providers of superior call center products and expertise, and Coginov, a leader in semantic search-based products and technologies, have partnered to provide an informative and free presentation on the launch a revolutionary engagement chat tool that will take place on Tuesday, July 23rd at 11 AM MDT. Those interested can register at: https://www..gotomeeting.com/register/960051927 [https://www..gotomeeting.com/register/960051927 __title__ ]
Guest Speakers, Fred Stacey, COO of The Call Center Corporation, Yves Salembier, CSO of Coginov, Inc., and Jeannot Chapdelaine, CEO of Coginov Inc., will speak about this exciting launch of a powerful, new tool that will change how businesses interact with their clients through the power of semantics combined with live chat agents.
AnswerClick, a powerful engagement tool that utilizes natural language processing and semantics to provide consumers with an unparalleled experience, has added a chat module that is integrated to allow for a combined self-service and full service strategy that is taking these separate technologies to a whole new level.
Chat tools are not a foreign concept in this age of technology, but Coginov has been able to develop a web-based product that allows agents to quickly and correctly answer clients' questions through a company's own knowledgebase. This is a chat tool not yet available for businesses and call centers--until now. Professionals from any industry will learn about how this revolutionary customer engagement tool will benefit their business and increase customer retention and loyalty, but also improve agent performance.
This is an exciting seminar not to be missed. To attend this free presentation, register at: https://www..gotomeeting.com/register/960051927 [https://www..gotomeeting.com/register/960051927 __title__ ]
About thē Call Center Corporation
thē Call Center Corporation, a Bederman company, offers call center technology solutions. One of a group of subsidiaries owned by thē Corporation, and created to fill the gap between call center software providers and customer needs in the call center market, thē Call Center Corporation is a new kind of call center solutions provider. thē Call Center Corporation recognizes customer requirements, suggests solutions from a portfolio of only highly rated products, and helps customers implement technology to improve efficiency, effectiveness and return on investment. A customer centric company and constantly aiming to improve its product line and service offerings, also presents many articles on call center profitability. thē Call Center Corporation is constantly adding to its portfolio of call center products and services. Interested clients can apply to be considered at thesoftwarecorp.com/client-applications. Visit thecallcentercorp.com or call 877-499-7012 to find out more.
About Coginov
Coginov, Inc. is a leader in semantic search-based products and technologies. The company’s uniqueness comes from the advance language and heuristic rule-based algorithms that that have been developed and refined after more than thirty man years of R&D. At the core of the company’s product portfolio is the CoginovAPI, a revolutionary semantic analysis engine that can be licensed by software vendors and large organization that need advanced text analysis for email management, enterprise content management, and social media monitoring.
Fred Stacey, the Corporation, 877-499-7012, [email protected]
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