While the company has enjoyed tremendous success over the last 30 years, our focus on the customer experience is one thing that has never changed.
Houston, TX (PRWEB) August 08, 2013
On August 6, 1983, Houstonian Ron Henriksen took a big leap into an emerging telecommunications market. With a vision for success, he launched a long-distance company operating out of a two-bedroom apartment. Today, the company known as LOGIX Communications will mark its 30th anniversary as one of the most successful telecom service providers in the industry.
“This is a tremendous milestone for LOGIX Communications,” said Matt Asmus, LOGIX CEO. “The company certainly came from humble beginnings, but thanks to the hundreds of dedicated employees and thousands of loyal customers, today we are able to provide businesses in Texas and Oklahoma simple, efficient and cost-effective ways to use the most advanced voice, Internet, and cloud services available.”
Known for innovation and customer service, LOGIX developed a unique model in the creation of the LOGIX SMART BUILDINGSM. LOGIX SMART BUILDINGSSM are pre-configured, and ready for fast activation to quickly handle tenants voice, Internet and data requirements. Most LOGIX SMART BUILDINGSSM are fiber lit providing speeds of up to 5 Gigabits with 99.999% reliability; enough capacity and flexibility to fit any company's growing needs. Because LOGIX SMART BUILDINGSSM are directly connected to its network, customers enjoy the fastest installation intervals in the industry.
CEO Matt Asmus also said, “While the company has enjoyed tremendous success over the last 30 years, our focus on the customer experience is one thing that has never changed. Our customers will always come first. A LOGIX customer will never have to speak to a machine and they will never have to press ‘1’ for anything. Customer service calls are answered by agents in this country and are experienced enough to help you immediately.”
“Our philosophy is to be the easiest telecommunications company to do business with,” he added.
That philosophy resonates with all LOGIX customers, including Dawn Dishko of Perfection Supply (http://www.perfectionsupply.com/index.html), a customer since 1986.
“The best part of being a LOGIX customer is the level of personal service they provide,” said Dishko. “Anytime we call, a live person always answers quickly. We never have to wait, we never get transferred and we are always treated as if we are their number one customer.”
ABOUT LOGIX COMMUNICATIONS
LOGIX Communications is an integrated communications company that focuses on making telecom simple and easy to use. Our reputation for providing a customer-centered alternative makes LOGIX an ideal partner for businesses looking for flexibility and simplicity in the way they use telephone, Internet, data and cloud services.
For more information, contact Andrew Gambini, Director of Marketing, 713-865-8458.