Total Server Solutions Acquires Hands-On Web Hosting

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Total Server Solutions acquires Hands-On Web Hosting.

Total Server Solutions

Total Server Solutions

The result of the incoming technicians is an increased pool of talent which our customers can draw upon.

Total Server Solutions announced today that they have acquired Hands-On Web Hosting. This marks an influx of new talent as well as an increased number of accounts under the technical management of Total Server Solutions.

Hands-On was in operation from 1999 until acquired by Total Server Solutions at the end of 2013. Over that time, they grew to become a leader in providing hosted services ranging from shared hosting packages, cloud based hosting, virtual & dedicated servers, and e-commerce hosting. Over time, the products and services formerly offered by Hands-On will merge with what is offered by Total Server Solutions. This process will result in a wider array of options to existing and new customers at Total Server Solutions. The product options and levels of service provided by Hands-On staff members aligned well with Total Server Solutions operational capabilities and provides services to customers.

As part of this acquisition, members of the Hands-On staff are joining forces with the technicians at Total Server Solutions. Emerson Nogueira, COO at Total Server Solutions states that "This acquisition is about more than simply acquiring a competing company. The influx of expertise from Hands-On provides a great boost to our already top-notch technical team here at Total Server Solutions. The result of the incoming technicians is an increased pool of talent which our customers can draw upon."

In addition to bringing new product offerings and additional technical personnel, this acquisition provides existing customers of Hands-On with access to the world-class infrastructure and facilities of the Total Server Solutions family of brands. Ryan DiRocco, CTO at Total Server Solutions states that "We are working closely with existing customers of Hands-On to migrate their accounts, data, and entire servers on to equipment and facilities on the Total Server Solutions network. In the majority of cases this will result in significant upgrades to the server specifications of customer equipment."

This stands as the second acquisition that Total Server Solutions has completed within the past three months. In November of 2013, Front Range Hosting was acquired and is currently in the process of transitioning into the Total Server Solutions line up. As with Front Range Hosting, Hands-On provides not just an increase in customer base, but an increase in technical staffing. Gary Simat, CEO at Total Server Solutions states "Providing outstanding service to our existing customers as well as to customers of business we acquire is key to our long term success. We believe that we provide one of the best customer experiences in the hosted services industry and we know what with our team standing behind them, our customers will succeed."

About Total Server Solutions:

Total Server Solutions was founded in 2005 with the goal of providing unsurpassed support and technical services to the web hosting community.  Total Server Solutions provides fully managed dedicated servers, system management, and a full contingent of monitoring services. The Total Server Solutions family of brands includes colocation services provided through COLO@ as well as a full range of industry leading e-commerce solutions through the EWD Hosting brand.

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Eric Gregory
Total Server Solutions
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