New Small Business Owner Says, “I Am Thrilled with My Decision, I Wish I Had Done It Sooner”
Raleigh, NC (PRWEB) March 12, 2014 -- Window Genie announces the grand opening of its newest location in Durham/Chapel Hill, NC on Monday March 17th. Jill Fuller is the owner/operator. Window Genie is a nationally ranked home services franchise offering window cleaning, window tinting, pressure washing, gutter cleaning and much more. Window Genie of Durham/Chapel Hill will service the surrounding areas of Carrboro, Hillsborough, Chapel Hill and Durham. This is Window Genie’s third location in the greater Raleigh area.
Before joining the Window Genie team, Fuller spent 7 years in manufacturing, overseeing national accounts for a major home improvement store. “It’s been a great experience,” Fuller said, “but I’ve always wanted a bit more ownership in what I did every day. I finally was able to step out of my comfort zone and seriously pursue my dream of business ownership.”
Fuller spent the last two years doing her due diligence, researching business opportunities. “I thought I would start a business from scratch, but soon realized it would take years to establish a working business plan with systems, marketing and a strong website. I started thinking that reinventing the wheel was not going to work so I focused on existing businesses and franchises. It wasn’t until I began working with my franchise consultant that things really took off and became clear to me.”
Fuller worked with Mark Laughlin of The You Network. They discussed her strengths, weaknesses, goals and interests to discover what type of business would best suit her. “From our first conversation it was just amazing,” Fuller said of working with Laughlin. “I felt like I was in the right hands and could really trust him to guide me in the right direction. I credit him fully with taking me, a person who wanted to do something but just didn’t exactly know what, and finding the best match for my success and happiness.”
Window Genie was among the list of businesses that Laughlin presented to Fuller. “I’ve always been very customer oriented, not treating people as simply a work order. When speaking to Rik (Richard Nonelle, Window Genie’s Founder and CEO) he said something that really clicked with me. He said ‘we don’t go after the job we go after the customer.’ I really appreciated how much Window Genie valued its customers, doing the right thing and doing things more professionally than the competition, it just all made sense to me and was so in line to how I would do business.”
One of the top reasons Fuller was so drawn to Window Genie’s business model was the potential for long-term, loyal customer relationships. “Window Genie offers multiple services that most people want and need, and they’re affordable. It’s as simple as building relationships, delivering on expectations, and the customer will keep coming back. I also like that I can serve my community through creating jobs and building a team.”
After meeting Window Genie’s full corporate staff, Fuller’s decision had been made. “I am thrilled with my decision, I wish I had done it sooner,” Fuller said. “Window Genie’s team was so honest with me throughout my decision making process, no games. I felt I was getting myself involved with such a professional, genuine company and it’s a relief. I always knew the importance of enjoying and trusting the people you work with, and now I’ll really be able to experience that. Finding a satisfying work-life balance was never something I was great at but I’m feeling optimistic that Window Genie business ownership will allow all of that to change.”
Jill Fuller and her team at Window Genie of Durham/Chapel Hill officially open for business on Monday March 17th. For more information, please contact Jill Fuller at jfuller(at)windowgenie(dot)com or 919-909-8193. Also, please visit http://durham.windowgenie.com/.
Window Genie franchise opportunities available nationwide.
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Erin McDermott, Window Genie, +1 5135413351, [email protected]
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