“We are constantly innovating on our care models to increase patient satisfaction and achieve quality care outcomes,” - Bob Thomas, PT, President of Signature Hospice, Home Health and Home Care
Medford, Oregon (PRWEB) April 15, 2014
Signature Home Health, a Rogue Valley provider of home care and home health services for persons in their home or home setting, ranked number one in the state through the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Home Health Care Survey. The ranking is based on data on quality measures as reported by the Centers for Medicare and Medicaid Services.
The Home Health Care CAHPS Survey is designed to measure the experiences of people receiving home health care from Medicare-certified home health agencies and helps Americans make informed decisions about their health care through easy to understand quality of care information.
“We are constantly innovating on our care models to increase patient satisfaction and achieve quality care outcomes,” says Bob Thomas, PT, President of Signature Hospice, Home Health and Home Care. “Our drive for innovation is central to our mission: To enhance the life of every person we serve.”
The latest CAHPS Survey results saw the Medford office of Signature Home Health climb from the 94th percentile nationally for quality measures to the 98th percentile. This latest round of data also places the office as the 8th in the nation. The survey collects patient feedback on an agency’s availability of care, communication between patient and clinician, and, patient willingness to recommend the home health agency’s services. The survey also takes into account patient demographics.
“This is such exciting news and a true testament to the hard work of our team,” says Autumn Mercer, RN, Administrator. "We are dedicated to providing quality care for our community and for the comfort of our patients.”
Disclaimer: “Home health care rankings computed using publicly reported data downloaded from the CMS Medicare website (http://www.medicare.gov/Download/DownloadDB.asp - last accessed 1/19/2014). This data set contains agency-specific, risk-adjusted, performance on 22 quality measures1 and five patient experience of care measures2 for over 12,000 agencies nationwide.”
Signature Hospice, Home Health, and Home Care is a leading provider of post-acute healthcare services in Oregon, Washington, Idaho, and Nevada. Signature specializes in providing Nursing, Physical Therapy, Occupational Therapy, and Speech Language Pathology for patients in their home or home setting. Learn more at http://www.4signatureservice.com.
For more information or to schedule a media inquiry, please contact Phil Cowles at 503-783-2476 or pcowles(at)4signatureservice(dot)com.