ScreenScape Introduces Integrated Device Management

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Platinum Control brings Enterprise-Grade Remote Monitoring to its Digital Signage Network.

Adding Platinum Control means our customers now have greater visibility into the operating conditions of their network and deployed devices, and also the tools to resolve issues remotely and at far less cost.

ScreenScape’s new Platinum Control software suite makes sophisticated, enterprise-grade remote monitoring and device management tools available to operators of any digital signage network, regardless of size, scale or budget.

Operators running on ScreenScape’s network-centric content management platform can use Platinum Control’s real-time features to maximize uptime, trim operating costs and even shape how and when content is delivered across digital signage networks.

ScreenScape’s unique platform and operating design can pool independently owned and managed venues and groups, making it possible for network operators to securely monitor and verify the integrity of content playback devices in the field - even when it is not their own equipment.

“Smart, granular device management and monitoring capabilities are becoming mandatory for the mass scale digital signage networks run by Fortune 500 companies,” explains ScreenScape CEO Mark Hemphill. “They can be very elaborate, expensive and difficult to scale. What we’ve done is democratized that, and made those same kinds of tools available to any ScreenScape client, whether they run a network of five screens or 5,000.”

ScreenScape makes cloud-based software for creating and managing digital promotions and pushing them out to screens that are connected to the Internet through content playback devices. Platinum Control now gives signage network administrators the ability to manage and control these devices through the same browser-based management console used to create, schedule and distribute the content.

Platinum Control’s browser-based capabilities include:

  • Remote management and reboots of devices;
  • Remote views and screenshots of what’s playing on individual screens;
  • Intuitive tools that allow network operators to “shape” the traffic that flows through a signage network by time of day, limiting consumption during peak network usage hours.

The media players that run digital signage networks have increasingly come to resemble the smart phones we use every day. They are part of a new immersive world of connected devices called the “Internet of Things”. Instead of relying on an active user to interact with the device media players operate silently, often unattended by local personnel.

“Reliable content delivery is the name of the game in a world of Internet-connected devices,” adds Hemphill. “The people charged with managing digital signage networks need to be confident that the right content is being delivered to screens that are working. To make that happen, they need to be able to remotely visualize, monitor, and control the devices running at the edges of these networks, whether it’s on the other side of a building or another part of the world.”

Thousands of public, retail, hospital, wellness and other venues around the world already have screens driven by ScreenScape's feature-packed but affordable, cloud-based content management system for digital signage networks.

Platinum Control is the second component of Platinum services for ScreenScape for Groups, first introduced in 2013. Control is part of a major software update for the ScreenScape platform focused on security, reliability, and controls.

“ScreenScape is known for its strengths as a content management solution because of its ease of use and its scalability,” says Hemphill. “Adding Platinum Control means our customers now have greater visibility into the operating conditions of their network and deployed devices, and also the tools to resolve issues remotely and at far less cost. This leads to considerable savings in the area of customer support, and helps digital signage networks to scale rapidly in a controlled, orderly fashion.”

About ScreenScape

ScreenScape is an online service for engaging audiences in the real world through the use of digital displays. ScreenScape makes place-based media easier to manage, more affordable to deliver, and more effective as a tool for engaging with today’s connected consumer.

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Lorrie Jollimore
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