As IT begins to evolve from a cost center to a value provider, the need to relate IT investments with IT service-related business outcomes becomes increasingly paramount.
Boulder, CO. (PRWEB) May 16, 2014
Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today released its latest research report entitled, “Next-Generation Asset Management and IT Financial Analytics: Optimizing IT Value in a World of Change.” Based on research criteria defined by EMA VP of Research, IT Megatrends, Analytics and CMDB Systems, Dennis Drogseth, this new groundbreaking research examines how IT organizations are seeking, and in some cases succeeding, to optimize Opex and Capex assets based on relevance, effectiveness and value.
Do IT organizations really have to move from a back-office to a front-office model and show value versus just manage costs? This would have been a credible assertion ten or possibly even five years ago. It was certainly how 90% or more of IT organizations actually behaved.
The “shopping mall of cloud” and the growing realization that IT services can be business transformative are changing that. The data in this research helps to affirm that IT must face the fact that it is delivering a “product” in support of a wide range of consumers (internal and external) whom IT must seek to understand. By bringing IT assets together with IT services and optimizing the interdependencies across them, IT is taking at least a first big step toward delivering measurable value versus functioning primarily as a cost center.
A few research highlights help to substantiate this trend are:
- 43% of our respondents believed that asset and service management were at least to some degree integrated in their present environment, and 23% had committed plans to do so in the near future.
- Spreadsheets still lead as a place for storing data (sad to say), however, 62% are modeling assets with attribute linkages such as customer, owner, SLA, and business outcome, and 57% have a CMDB deployed or plan, while 51% have application discovery and dependency mapping.
- 66% view application portfolio rationalization as important, and 68% are, or will within 12 months, have portfolio rationalization integrated into their broader asset and financial optimization strategy. Of these, most will target a combination of dialog and analytics for making decisions on value and cost.
“As IT begins to evolve from a cost center to a value provider, the need to relate IT investments with IT service-related business outcomes becomes increasingly paramount,” said Drogseth. “This research report will provide some striking insights into how and why IT organizations have progressed in making this critical transition, which is as fully cultural and process-driven as it is technological.”
Drogseth will present research highlights in a Webinar on Thursday, May 22. Those who are interested can learn more and register at: http://research.enterprisemanagement.com/next-generation-asset-management-2014-webinar-pr.html.
About Enterprise Management Associates (EMA)
Founded in 1996, EMA is a leading industry analyst firm that provides deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at http://www.enterprisemanagement.com or blogs.enterprisemanagement.com.